Question 1

How can I contact Wells Fargo customer service if I am outside the U.S.?

Accepted Answer

If you are outside the U.S., you can call Wells Fargo collect at +1-925-825-7600 for general inquiries. For countries that support Universal International Freephone Numbers (UIFN), you may be able to dial 800-AT-WELLS (800-289-3557) after your country's international dialing code for Commercial or Corporate Banking fraud. If a toll-free number is not available for your country, you can dial +1-775-335-1115, though charges will apply based on your country's rates.

Question 2

What should I do if my Wells Fargo credit card is lost or stolen?

Accepted Answer

If your Wells Fargo credit card is lost or stolen, you should report it immediately by calling the 24-hour Customer Service number at +1-800-642-4720. You can also sign on to Wells Fargo Online and go to 'Replace my card'.

Question 3

How do I report fraud or suspicious activity on my Wells Fargo account?

Accepted Answer

To report fraud or suspicious activity, call the number on the back of your card for credit card fraud. For personal checking or savings accounts, debit, or ATM card fraud, call +1-800-869-3557. For small business accounts, call +1-800-225-5935. If you suspect fraud related to Wells Fargo Online or Mobile app activity, such as unauthorized profile changes, call +1-866-867-5568.

Question 4

How can I get help with my Wells Fargo Online account?

Accepted Answer

For technical assistance or help with your online account, you can call Online Customer Service at +1-800-956-4442, available 24 hours a day, 7 days a week.

Question 5

How can I find my Wells Fargo account balance or credit limit?

Accepted Answer

You can find your account balance or credit limit by looking at your monthly statement, accessing your account through Wells Fargo Online, or by calling customer service at +1-877-805-7744 (for credit cards, Mon-Fri 8:00 am to 6:00 pm CT) and following the telephone prompts.

Question 6

How do I change or update my contact information with Wells Fargo?

Accepted Answer

You can update your email addresses, phone numbers, and mailing addresses by signing on to Wells Fargo Online and accessing the 'Update Contact Information' section. If your new address is outside of the United States, you will need to contact customer service at +1-800-956-4442.

Question 7

How can I make a mortgage payment or get assistance with my home mortgage?

Accepted Answer

You can make mortgage payments online through Wells Fargo Online, by phone at +1-866-234-8271, or in person at a Wells Fargo branch. If you are experiencing financial hardship, Wells Fargo offers assistance options.

Question 8

What should I do if I forget my Wells Fargo Online password?

Accepted Answer

If you forget your Wells Fargo Online password, you will need to create a new one to regain access. For additional security, it is also recommended to change your username after signing on. If you do not have the necessary information to create a new password online, you will need to contact Customer Service at +1-800-956-4442.

Question 9

How do I close a Wells Fargo account?

Accepted Answer

You can close an account by calling Wells Fargo at +1-800-869-3557 or by visiting a Wells Fargo branch. If you are outside of the U.S., you can complete an Account Closure or Partial Withdrawal Request form (PDF) and send it by mail.

Question 10

How can I call Wells Fargo customer service from another country?

Accepted Answer

If you need to call Wells Fargo from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Credit Card Services
Credit Card Account Management & Lost/Stolen Cards	+1 800 642 4720 Call now 24 hours a day, 7 days a week
Customer Service
General Support	+1 800 869 3557 Call now 24/7
Home Mortgage Customer Service
Mortgage Payments & Inquiries	+1 866 234 8271 Call now Mon – Fri: 7 am - 10 pm CT, Sat: 8 am - 2 pm CT
International Collect Calls
General International Support (Collect)	+1 925 825 7600 Call now 24 hours a day, 7 days a week
International Support (Non-Toll-Free)
General International Support (Charges Apply)	+1 775 335 1115 Call now 24 hours a day, 7 days a week
Online & Mobile Fraud
Unauthorized Online/Mobile Activity	+1 866 867 5568 Call now 24 hours a day, 7 days a week
Online Banking
Online Account Support	+1 800 956 4442 Call now 24 hours a day, 7 days a week
Small Business Accounts
Small Business Support	+1 800 225 5935 Call now Mon – Sat: 11 am - 7 pm ET, Sun: 9 am - 10 pm ET

Wells Fargo Customer Service Number, Support Phone & Contact Info

About Wells Fargo & Customer Service

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