Question 1

How can I contact Chase customer service for general inquiries?

Accepted Answer

For most personal banking issues, including checking, savings, and debit cards, you can call Chase Personal Banking Customer Service at +18009359935. For credit card specific questions, the number is +18004323117. Both lines are generally available 24/7.

Question 2

What should I do if my Chase debit or credit card is lost or stolen?

Accepted Answer

If your debit card is lost or stolen, you should immediately call the Debit Card Fraud department at +18009788664. For a lost or stolen personal credit card, call +18004323117, or the number on the back of your card. For business credit card fraud, call +18882698690. Reporting it promptly helps protect your account from unauthorized use.

Question 3

How do I dispute a charge on my Chase account?

Accepted Answer

To dispute a charge on your Chase credit card, it's recommended to call the fraud and dispute department immediately. For personal credit cards, you can call +18009559060. For business credit cards, call +18882698690. You may also be able to initiate a dispute through your online banking account or mobile app.

Question 4

Can I access Chase customer service if I am calling from outside the U.S.?

Accepted Answer

Yes, Chase provides dedicated phone numbers for international callers. For technical support related to online and mobile banking from outside the U.S., you can call +17132623300. For personal credit card support when abroad, call +13025948200, and for business credit card support, call +14803507099.

Question 5

How can I reset my Chase online banking username or password?

Accepted Answer

You can typically reset your username or password directly through the Chase website (chase.com) or the Chase Mobile app. Look for links like 'Forgot username' or 'Forgot password' on the login page and follow the prompts for verification.

Question 6

What are the options for Chase business banking support?

Accepted Answer

Chase offers various support channels for business banking. You can contact Chase for Business Customer Service for general inquiries. For specific needs, there are dedicated lines such as +18009452028 for Chase Ink® business credit card services, +18778435690 for Payment Solutions/Merchant Services, and +18003166056 for Commercial Card Account Support. You can also send a secure message via Chase Business Online.

Question 7

How can I find a Chase ATM or branch location?

Accepted Answer

You can easily find the nearest Chase ATM or branch by visiting the 'ATM & Branch locator' on the official Chase website (chase.com) or by using the Chase Mobile app. These tools allow you to search by your current location or by entering an address or zip code.

Question 8

How do I verify my new Chase credit card?

Accepted Answer

Upon receiving your new Chase credit card, you can verify it by calling the number listed on the card itself, or by calling the general credit card customer service line at +18004323117. You will typically need to enter your 16-digit card number when prompted. Verification can also often be done online by signing into your chase.com account.

Question 9

What kind of support is available for J.P. Morgan Wealth Management clients?

Accepted Answer

J.P. Morgan Wealth Management clients can receive investment account support by calling +18003925749, which is available 24/7. Clients also have access to experienced advisors for ongoing guidance via phone, video, or in-person at a Chase branch or J.P. Morgan office.

Question 10

Does Chase offer any specific services or support for military members?

Accepted Answer

Yes, Chase provides dedicated support for members of the United States Military. You can access Chase Military Services by calling +18774690110 for assistance with your accounts and specific military benefits.

Question 11

How can I call Chase customer service from another country?

Accepted Answer

If you need to call Chase from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Accessibility Services
TDD/TTY Support	+1 800 242 7383 Call now 24/7
Auto Loans Customer Service
Auto Loans Support	+1 800 336 6675 Call now 24/7
Business Banking Customer Service
Chase Ink Business Credit Card Services	+1 800 945 2028 Call now 24/7
Commercial Card Account Support	+1 800 316 6056 Call now 24/7
Payment Solutions / Merchant Services	+1 877 843 5690 Call now Monday-Friday: 8 AM-9 PM ET
Credit Card Customer Service
General Credit Card Support	+1 800 432 3117 Call now 24/7
Customer Service
General Support	+1 800 935 9935 Call now 24/7
Fraud Department
Business Banking Fraud	+1 888 269 8690 Call now 24/7
Debit Card Fraud	+1 800 978 8664 Call now 24/7
Personal Banking Fraud	+1 800 955 9060 Call now 24/7
Home Lending Customer Service
Mortgage and Home Equity Support	+1 800 848 9136 Call now Monday-Friday: 9 AM-6 PM ET
International Credit Card Customer Service
Business Credit Card Support (Outside U.S.)	+1 480 350 7099 Call now 24/7
Personal Credit Card Support (Outside U.S.)	+1 302 594 8200 Call now 24/7
J.P. Morgan Wealth Management
Investment Account Support	+1 800 392 5749 Call now 24/7
Military Services
Military Member Support	+1 877 469 0110 Call now
Online & Mobile Banking Technical Support
Technical Support (Outside U.S.)	+1 713 262 3300 Call now 24/7
Technical Support (U.S.)	+1 877 242 7372 Call now 24/7

Chase Customer Service Phone Number & Contact Information

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Chase Customer Service Phone Numbers

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