Question 1

How can I contact U.S. Bank customer service?

Accepted Answer

You can reach U.S. Bank's general customer service 24 hours a day, 7 days a week, by calling +18008722657. For specific inquiries, other departmental numbers are available.

Question 2

How can I contact U.S. Bank if I am calling from outside the U.S.?

Accepted Answer

If you are calling internationally and need to make a collect call, you can reach U.S. Bank at +15034019991. When the call is answered, a message will confirm acceptance of international collect charges, and you can then navigate the automated system or request a representative.

Question 3

How do I report a lost or stolen U.S. Bank credit or debit card?

Accepted Answer

To report a lost or stolen debit card, you can call the general customer service line at +18008722657. For consumer credit cards, call Cardmember Service at +18002858585. If you notice unauthorized activity on your credit card, you can call +18668218411.

Question 4

How can I get technical support for U.S. Bank online banking or bill pay?

Accepted Answer

For technical assistance with U.S. Bank online banking or bill pay, you can call +18009877237.

Question 5

How do I contact U.S. Bank for mortgage-related inquiries?

Accepted Answer

For help with your existing mortgage account, you can contact U.S. Bank Mortgage Customer Service at +18003657772. They are available Monday through Friday from 7 a.m. to 8 p.m. CT, and Saturday from 8 a.m. to 2 p.m. CT.

Question 6

How can I activate my U.S. Bank credit card?

Accepted Answer

You can activate your U.S. Bank credit card by calling the number on the activation sticker on your card or by calling Cardmember Service at +18002858585. When you reach the main menu, you can say "activate card" and follow the prompts.

Question 7

How do I check the status of my U.S. Bank credit card application?

Accepted Answer

To check the status of your credit card application, you need to call U.S. Bank at +18009471444. This line is open Monday through Friday from 8 a.m. to 5 p.m. CT.

Question 8

How can I update my address or phone number on my U.S. Bank account?

Accepted Answer

You can update your address through digital banking. To change your phone number or email address, you can call +18008722657, especially if you've been a customer for less than 30 days or need to remove an alternate number. Military and other international addresses need to be managed by calling.

Question 9

What services are available through U.S. Bank's Military Service Center?

Accepted Answer

The Military Service Center provides assistance with Servicemember Civil Relief Act (SCRA) questions. You can reach them at +18009349555, or internationally collect at +15132775899.

Question 10

How can I call US Bank customer service from another country?

Accepted Answer

If you need to call US Bank from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Cardmember Service
Business Credit Cards	+1 866 485 4545 Call now 24/7
Consumer Credit Cards	+1 800 285 8585 Call now 24/7
Credit Card Application Status
Application Status Inquiries	+1 800 947 1444 Call now Mon-Fri: 8 a.m. - 5 p.m. CT
Customer Service
General Support	+1 800 872 2657 Call now 24/7
International Collect
General Support (International Collect)	+1 503 401 9991 Call now 24/7
Lost or Stolen Credit Card (Fraud Activity)
Report Unauthorized Activity	+1 866 821 8411 Call now 24/7
Military Service Center
SCRA Questions (International Collect)	+1 513 277 5899 Call now 24/7
Servicemember Civil Relief Act (SCRA) Questions	+1 800 934 9555 Call now 24/7
Mortgage Customer Service
Existing Mortgage Accounts	+1 800 365 7772 Call now Mon-Fri: 7 a.m. - 8 p.m. CT, Sat: 8 a.m. - 2 p.m. CT
Technical Support
Online Banking & Bill Pay	+1 800 987 7237 Call now 24/7
Trust and Investments
Online Experience or Access Issues	+1 855 594 7236 Call now 24/7
U.S. Bancorp Investments, Inc.
Service, Trading, New Investment Accounts	+1 800 888 4700 Call now 24/7

US Bank Customer Service Number, Support Phone & Contact Info

About US Bank & Customer Service

US Bank's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)