Question 1

How can I contact American Express customer service?

Accepted Answer

You can contact American Express customer service by calling the number on the back of your card, or the general support line at +18005284800. Online chat is also available by logging into your American Express account.

Question 2

Is American Express customer service available 24/7?

Accepted Answer

Yes, American Express customer service is available 24/7 for most services.

Question 3

What should I do if my American Express card is lost or stolen?

Accepted Answer

If your card is lost or stolen, you should immediately contact American Express by phone or through your online account to report it and request a replacement. Your existing card will be canceled, and a new one issued, often with next-day shipping.

Question 4

How do I report fraudulent charges or identity theft?

Accepted Answer

If you suspect fraudulent charges, you should call American Express immediately at the number on the back of your card or the general support line at +18005284800. For specific identity theft assistance, you can call +18556932213.

Question 5

How can I make a payment on my American Express bill?

Accepted Answer

You can make a payment online through your American Express account or by phone.

Question 6

Can I update my account details online?

Accepted Answer

Yes, you can update details like your address, phone number, or email by logging into your American Express account and navigating to the 'account settings' or 'profile' section.

Question 7

How do I close my American Express account?

Accepted Answer

To close your American Express account, you can call the number on the back of your card. Your account must have a zero balance to be closed.

Question 8

Do American Express Gift Cards expire?

Accepted Answer

The funds on American Express Gift Cards never expire, but the cards have a 'Valid Through' date for fraud protection purposes. If this date passes, contact customer care for assistance.

Question 9

Can American Express customer care help with international card usage issues?

Accepted Answer

Yes, American Express customer care can assist with international transaction declines, emergency card replacement, and overseas usage concerns. You can also call collect when traveling internationally.

Question 10

How can I call American Express customer service from another country?

Accepted Answer

If you need to call American Express from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Corporate Cardmember
General Support	+1 800 528 2122 Call now 24/7
Customer Service
General Support	+1 800 528 4800 Call now 24/7
Gift Card Support
General Support	+1 877 297 4438 Call now 24/7
Identity Theft Assistance
Identity Theft Support	+1 855 693 2213 Call now 24/7
Merchant Services Support
General Support	+1 800 528 5200 Call now Mon-Fri: 8:00 am – 8:00 pm EST
Savings Account & Banking Operations
General Inquiries	+1 800 446 6307 Call now 24/7
Small Business Cards
Existing Accounts	+1 800 492 3344 Call now 24/7
Travel Customer Service
AmexTravel.com & App Support	+1 800 297 2977 Call now 24/7

American Express Customer Service Phone Number & Contact Information

How to Contact American Express

American Express Customer Service Phone Numbers

American Express Customer Service FAQ