Question 1

How can I contact Travelers customer service?

Accepted Answer

You can reach Travelers customer service for general inquiries, policy questions, or billing information by calling +18885645043. Representatives are available 24 hours a day, 365 days a year to assist you.

Question 2

How do I file a claim with Travelers?

Accepted Answer

For personal auto, home, and property claims, you can call +18002524633. For business insurance claims, the number is +18002386225. Claims can be reported by telephone or online 24 hours a day, 365 days a year. You will typically need your claim number (if applicable) and date of loss.

Question 3

How can I get roadside assistance?

Accepted Answer

If you have a personal auto policy with roadside assistance, you can call +18002524633 and select option 3 for immediate help. Make sure to have your 13-digit Travelers policy number ready. This service is available 24/7 for emergencies like flat tires, jump starts, fuel delivery, lockouts, and towing.

Question 4

How can I make changes to my Travelers policy?

Accepted Answer

You can make changes to your personal insurance policy by contacting your independent agent or a Travelers customer service representative at +18885645043. Policy changes can also often be managed online through the MyTravelers customer portal or mobile app.

Question 5

How can I pay my Travelers bill or inquire about billing?

Accepted Answer

You can pay your personal insurance bill online through the MyTravelers customer portal, by calling +18885645043, or by using the phone number located on your Travelers bill. For business insurance billing questions, you can call +18002522268. Payments can often be made by phone 24 hours a day.

Question 6

How do I find my Travelers policy or account number?

Accepted Answer

To locate your personal insurance policy number or billing information, you can register for and log on to the MyTravelers customer portal. Alternatively, you can call customer service at +18885645043 for assistance.

Question 7

How do I cancel my Travelers insurance policy?

Accepted Answer

Travelers requires policy cancellations to be handled over the phone. You can call +18008425075 to speak with a representative about canceling your policy. Be prepared to provide necessary details such as your name, address, and policy number.

Question 8

What should I do if I haven't received my new auto insurance cards in the mail?

Accepted Answer

You can call customer service at +18885645043 to speak with a representative. In most states, your auto insurance cards can also be accessed and printed through the MyTravelers customer portal.

Question 9

What if I can't find the answer to my question on the Travelers website?

Accepted Answer

If you are unsure where to go or cannot find the answer to your question, you can use the email form on the Travelers website or call the Customer Advocacy line at +18663362077. A Customer Advocacy team member will help direct you to the appropriate department.

Phone Line	Phone
Business Insurance Billing Questions
Billing Inquiries	+1 800 252 2268 Call now Monday-Friday, 8 a.m.-8 p.m. ET
Business Insurance Claims
File a Business Claim	+1 800 238 6225 Call now 24 hours a day, 365 days a year
Customer Advocacy Line
General Inquiries/Customer Advocacy	+1 866 336 2077 Call now
Customer Service
Customer Service	+1 888 564 5043 Call now
Excess Casualty Loss Reporting (Business)
Report Excess Casualty Loss	+1 877 238 6225 Call now 24 hours a day, 365 days a year
Personal Insurance Claims
File a Claim	+1 800 252 4633 Call now 24 hours a day, 365 days a year
Roadside Assistance
Roadside Assistance	+1 800 252 4633 Call now 24 hours a day, 365 days a year

Travelers Customer Service Phone Number & Contact Information

How to Contact Travelers

Travelers Customer Service Phone Numbers

Travelers Customer Service FAQ