Question 1

How can I contact Barrhead Travel customer service?

Accepted Answer

You can contact Barrhead Travel customer service by phone, through their online contact form, via live chat on their website, or through their social media channels. For general enquiries, you can call +443300948364.

Question 2

What are the customer service working hours?

Accepted Answer

General customer service is available Monday to Friday from 8:30 AM to 6:00 PM and Saturday from 9:00 AM to 5:00 PM UK time. Phone support is closed on Sundays.

Question 3

How do I make changes to my holiday booking?

Accepted Answer

Any request to amend your booking must be submitted to Barrhead Travel in writing, either by email, fax, or post. It is also advisable to confirm these changes by telephone with their Customer Services Department. Please note that changes are subject to the terms and conditions of the travel supplier and may incur charges.

Question 4

What is Barrhead Travel's cancellation policy?

Accepted Answer

If you wish to cancel your booking, you must send a written request. There is no 'cooling off' period. Cancellation charges will apply, starting with your deposit and potentially increasing up to 100% of the booking price, depending on how close to the departure date you cancel. These charges are in accordance with the terms and conditions of the travel supplier.

Question 5

How do refunds work for cancelled holidays?

Accepted Answer

Barrhead Travel processes refunds once they have received the funds back from the tour operator or supplier. The refund process can take longer than usual, especially during peak periods or unforeseen circumstances, as it depends on the global partners' processing times.

Question 6

Is my holiday financially protected when booking with Barrhead Travel?

Accepted Answer

Yes, Barrhead Travel is a member of ABTA and provides financial protection for package holidays. For flight-inclusive package holidays, protection is provided through their Air Travel Organiser's Licence (ATOL) number 5346. This ensures your money is protected if Barrhead Travel or the ultimate provider of your holiday ceases trading.

Question 7

What payment options are available for booking a holiday?

Accepted Answer

Barrhead Travel offers flexible payment options, including low deposits starting from £60 per person. They also have payment plans that allow customers to spread the cost of their trip, including a 'travel now, pay later' scheme available in their stores.

Question 8

What should I do if I haven't received my travel documents?

Accepted Answer

Your policy documents are typically sent automatically by email after purchase. You should check your junk or spam folder. If you still cannot find them, contact their customer service department on +443436580350 to verify your email address and request a resend.

Question 9

Can I purchase travel insurance through Barrhead Travel?

Accepted Answer

Yes, Barrhead Travel offers travel insurance. For single-trip policies, cancellation cover begins from the date of purchase. For annual multi-trip policies, cancellation cover starts from the policy's commencement date. You must be a permanent UK resident, and your trip must start and finish in the UK.

Question 10

How can I find a Barrhead Travel store near me?

Accepted Answer

To locate a Barrhead Travel store, you can visit their official website and use the 'Store Locator' tool, where you can search for branches by entering your city or postcode. They have numerous retail outlets across Scotland, the North of England, and Northern Ireland.

Question 11

How can I call Barrhead Travel customer service from another country?

Accepted Answer

If you need to call Barrhead Travel from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Support
After Sales Support	+44 141 223 6666 Call now Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10am-6pm GMT
General Enquiries	+44 141 222 2223 Call now Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10am-6pm GMT
General Customer Service
General Enquiries	+44 330 094 8364 Call now Mon-Fri 8:30am-6pm, Sat 9am-5pm UK time
Travel Insurance Customer Service
Insurance Enquiries	+44 343 658 0350 Call now Mon-Fri 8:30am-6pm, Sat 9am-5pm UK time

Barrhead Travel Customer Service Phone Number & Contact Information

How to Contact Barrhead Travel

Barrhead Travel Customer Service Phone Numbers

Barrhead Travel Customer Service FAQ