Question 1

How can I contact Red Sea Airlines customer support?

Accepted Answer

You can contact Red Sea Airlines customer support for sales and reservations at +201029993822, available daily from 9 am to 8 pm EET. For general inquiries, a 24/7 customer support line is available at +201001267088. You can also reach them via email at sales@redseaairlines.com.

Question 2

What is Red Sea Airlines' carry-on baggage allowance?

Accepted Answer

Passengers are generally allowed one piece of carry-on baggage. It must not exceed 5 kg in weight and its dimensions should not be more than 55 x 40 x 20 cm.

Question 3

What is Red Sea Airlines' checked baggage allowance?

Accepted Answer

Red Sea Airlines typically allows one piece of checked baggage in the base fare. The maximum weight for checked baggage is usually 20 kg, though it can vary by fare to 15 kg. The total linear dimension (length + width + height) must not exceed 203 cm. Additional fees apply for extra baggage and sports equipment, which can be managed through the 'My bookings' section.

Question 4

How can I check in for my Red Sea Airlines flight?

Accepted Answer

Red Sea Airlines offers both online check-in and airport check-in options. Online check-in is available through the airline's official website. For airport check-in, counters are available at your departure airport, and it is recommended to arrive at least 3 hours before your flight's scheduled departure.

Question 5

When does online check-in open and close for Red Sea Airlines flights?

Accepted Answer

Online check-in for Red Sea Airlines flights opens 24 hours before the scheduled departure time and closes 6 hours prior to departure.

Question 6

What items are prohibited in Red Sea Airlines' baggage?

Accepted Answer

For safety and security, certain items are prohibited in both carry-on and checked baggage, including power banks/batteries (power banks must be in hand luggage), ammunition, explosives, fireworks, and smoke-generating devices. Additionally, firearms, stunning devices, sharp objects (knives with blades over 6 cm), workmen's tools, and blunt instruments are strictly forbidden in carry-on baggage. When flying to Egypt, items like paintball equipment, hunting ammunition, weapon replicas, and drones are prohibited and subject to confiscation.

Question 7

How can I manage my Red Sea Airlines booking or make changes to my flight?

Accepted Answer

You can manage your Red Sea Airlines booking, add extras, and choose seats through the 'Manage trip' section on the airline's official website. For specific changes or amendments, it is advisable to contact Red Sea Airlines customer support directly, as amendment or cancellation fees may apply.

Question 8

What should I do if my baggage is lost, delayed, or damaged on a Red Sea Airlines flight?

Accepted Answer

If your checked baggage is missing, damaged, or delayed, or if you've left personal items onboard, you should report it to the Lost & Found Service at your arrival airport and complete the necessary documents before leaving the arrival zone. You should then forward copies of the report, your bag tag, and photos of the baggage or personal items to baggage.handling@redseaairlines.com.

Question 9

What is Red Sea Airlines' policy regarding flight cancellations or refunds?

Accepted Answer

Specific refund and cancellation policies for Red Sea Airlines flights can vary. It is recommended to review the terms and conditions at the time of booking or contact Red Sea Airlines customer support directly for information regarding flight cancellations, changes, and potential refunds, as policies may depend on the fare type and timing of the cancellation.

Question 10

How can I call Red Sea Airlines customer service from another country?

Accepted Answer

If you need to call Red Sea Airlines from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Sales & Reservations
Customer Support	+20 10 29993822 Call now Daily 9am-8pm EET

Red Sea Airlines Customer Service Number, Support Phone & Contact Info

About Red Sea Airlines & Customer Service

Red Sea Airlines's Customer Service Phone Numbers

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