Question 1

How can I contact Middle East Airlines customer service from abroad?

Accepted Answer

You can reach Middle East Airlines customer service through various international numbers. For general inquiries and reservations, you can use numbers such as +12129490050 for the USA, +442074678010 for the UK, or +97142245555 for the UAE (Dubai office). Specific numbers are also available for baggage services or cancellations and refunds, depending on your region.

Question 2

What is Middle East Airlines' checked baggage allowance?

Accepted Answer

Middle East Airlines' checked baggage allowance typically varies by ticket type and destination. For international flights, Economy Class passengers are generally allowed one or two bags, each weighing up to 23 kilograms. Business Class travelers usually have a more flexible allowance, often permitting two bags, each weighing up to 30 kilograms. It is recommended to check your specific ticket conditions for precise details, as dimensions also apply.

Question 3

What is MEA's policy for carry-on baggage?

Accepted Answer

Passengers are generally permitted to bring one handbag and one personal accessory as carry-on baggage. The combined weight for these items is typically 10 kg, though it can be 8 kg for certain destinations like Dusseldorf and Copenhagen. Standard dimensions for the handbag should not exceed 56cm x 40cm x 25cm, and for the personal accessory, 30cm x 40cm x 15cm.

Question 4

How can I change or cancel my Middle East Airlines flight?

Accepted Answer

You can change or cancel your MEA flight online through the 'Manage Booking' section on the official website or by contacting their customer service via phone. A 24-hour free cancellation policy applies to tickets booked directly with MEA or through authorized sources, allowing a full refund within this period. Outside of this window, fees may apply for changes or cancellations, depending on your fare rules.

Question 5

What is Middle East Airlines' refund policy?

Accepted Answer

MEA offers a full refund for all ticket types (except free/promotional fares) if canceled within 24 hours of booking. Refunds are typically processed within 6 to 20 business days. It is important to note that once your MEA flight departs, cancellation is generally not possible, and no post-departure refunds are issued. Make sure to request your refund within one year of the ticket's issue date.

Question 6

How do I check in for my Middle East Airlines flight?

Accepted Answer

Middle East Airlines offers online check-in, which is available from 30 to 48 hours before your scheduled departure and closes 2 hours prior. At the airport, check-in counters typically open 3 hours before departure and close between 45 to 60 minutes before the flight. Passengers with checked baggage must drop it off at the counters, while those with only carry-on can proceed directly to security after online check-in.

Question 7

What is the Cedar Miles frequent flyer program?

Accepted Answer

Cedar Miles is Middle East Airlines' frequent flyer program, allowing members to earn qualifying miles every time they fly with MEA or any other SkyTeam alliance carrier. These miles can be redeemed for reward tickets on MEA and the entire SkyTeam network, as well as for upgrades or excess luggage rewards. Top-tier members, Golden Cedar (SkyTeam Elite Plus) and Silver Cedar (SkyTeam Elite), enjoy premium services.

Question 8

Does Middle East Airlines allow pets on board?

Accepted Answer

Generally, Middle East Airlines does not permit the transport of pets in the aircraft cabin or cargo hold. However, emotional assistance animals, such as guide dogs, are accepted to accompany passengers with special needs on international flights.

Question 9

What should I do if my baggage is delayed or damaged?

Accepted Answer

In the event of delayed or damaged baggage, passengers must contact the Middle East Airlines lost and found center immediately upon arrival at the airport. While tracking services for delayed baggage may be available online in some countries, it is crucial to report the issue directly to the airline staff at the airport to initiate the necessary procedures.

Question 10

What payment methods does Middle East Airlines accept?

Accepted Answer

Middle East Airlines accepts online payments using a wide range of credit cards, debit cards, and various alternative payment methods. For certain routes, cash, traveler's checks, and bank transfers may also be accepted.

Question 11

How can I call Middle East Airlines (MEA) customer service from another country?

Accepted Answer

If you need to call Middle East Airlines (MEA) from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Baggage Services (USA)
Main	+1 855 567 8224 Call now
Call Center
Main Desk	+961 1 629 999 Call now 24/7 EET
Cancellations & Refunds (USA)
Main	+1 866 579 8033 Call now
Reservations & Customer Service (UAE - Dubai)
Main	+971 4 224 5555 Call now
Reservations & Customer Service (UK)
Main	+44 20 7467 8010 Call now
Reservations & Customer Service (USA)
Main	+1 212 949 0050 Call now

Middle East Airlines (MEA) Customer Service Phone Number & Contact Information

How to Contact Middle East Airlines (MEA)

Middle East Airlines (MEA) Customer Service Phone Numbers

Middle East Airlines (MEA) Customer Service FAQ