Question 1

How can I contact Myanmar Airways International customer service from abroad?

Accepted Answer

You can reach Myanmar Airways International's global hotline at +95 1 967 0007. Additionally, regional offices are available, such as the UAE Customer Service at +971 4 261 9128, the Kuala Lumpur GSA Office at +603 2148 9500, and a USA contact at +1 201 526 7621 for specific inquiries.

Question 2

What is Myanmar Airways International's baggage allowance for checked luggage?

Accepted Answer

For most international flights, Economy Class passengers are typically allowed 30 kg, while Business Class passengers are allowed 40 kg. For flights to/from Seoul or when interlining with carriers to/from USA/Canada, a piece concept applies, generally allowing two pieces of baggage, each not exceeding 23 kg.

Question 3

What is the carry-on baggage allowance?

Accepted Answer

Passengers are generally allowed one piece of cabin baggage weighing up to 7 kg, with maximum dimensions of 58 x 34 x 23 cm. Business Class passengers may be eligible for two pieces. A small personal item such as a handbag or laptop bag is also permitted, provided it fits securely under the seat.

Question 4

How can I change or cancel my flight with Myanmar Airways International?

Accepted Answer

Changes and cancellations are subject to the specific fare rules of your ticket and may incur applicable fees. Requests should generally be submitted before the scheduled departure time. You can often initiate modifications or cancellations through the airline's official website via the 'Manage Booking' section or by contacting customer service directly.

Question 5

Are flight tickets refundable?

Accepted Answer

Refund eligibility depends on the fare type and conditions of your ticket. Many promotional or 'Hot Deal' fares are non-refundable and non-changeable. Standard tickets may allow refunds, but fees may apply. Refunds are typically processed back to the original payment method, though certain fares might only be eligible for travel credits valid for future use.

Question 6

What are the fees for excess baggage?

Accepted Answer

If your luggage exceeds the free allowance, excess baggage fees will apply. These fees are generally calculated on a per-kilogram basis for weight-concept flights (often 1.5% of the highest normal one-way Economy Class fare per kilogram) or per additional piece for piece-concept flights. It is often more cost-effective to pre-purchase extra baggage allowance in advance.

Question 7

How can I check in for my Myanmar Airways International flight?

Accepted Answer

Online check-in is available through the official website from 48 hours up to 3 hours before the scheduled departure time. For passengers preferring in-person service, airport check-in counters typically open 150 minutes (2.5 hours) to 3 hours before departure for international flights and close one hour prior.

Question 8

Does Myanmar Airways International have a loyalty program?

Accepted Answer

Yes, Myanmar Airways International operates a loyalty program called Sky Smile. Members can register online through the airline's website to earn and manage their miles and reservations.

Question 9

How can I contact the Sky Smile Privilege Session?

Accepted Answer

You can contact the Sky Smile Privilege Session hotline at +95 1 967 0030 (with extensions 771-773) or via mobile at +95 9 431 201 59. You can also send an email to loyalty@maiair.aero for loyalty program-related inquiries.

Question 10

What if I have a misspelling in my name on the ticket?

Accepted Answer

Name changes are generally not permitted, except for specific sectors (SIN/DXB/ICN/CAN) and incur fees. For other cases, it might require a refund process and rebooking. Minor spelling changes (up to 2 characters) for ticketed passengers may incur a fee, typically USD10.

Question 11

How can I call Myanmar Airways International customer service from another country?

Accepted Answer

If you need to call Myanmar Airways International from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Airport Office (Dubai)
Airport Information	+971 4 224 5555 Call now
Customer Service (UAE)
Call Center	+971 4 261 9128 Call now
Kuala Lumpur GSA Office
General Sales Agent	+60 3 2148 9500 Call now
Sky Smile Privilege Session
Hotline	+95 1 967 0030 Call now
Mobile	+95 9 431 20159 Call now
Support Center
Call Center	+95 1 967 0007 Call now Daily 9am-5pm MMT
USA Sales
Sales Enquiries	+1 201 526 7621 Call now

Myanmar Airways International Customer Service Number, Support Phone & Contact Info

About Myanmar Airways International & Customer Service

Myanmar Airways International's Customer Service Phone Numbers

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