Question 1

How can I contact PeopleReady customer service from abroad?

Accepted Answer

If you are calling from outside the United States or Canada, you can reach PeopleReady's general inquiries line by dialing +12533839101. For JobStack app support, international callers can dial +18888311989 or email appsupport@peopleready.com.

Question 2

How do I get support for the JobStack app?

Accepted Answer

Associates and customers experiencing issues with the JobStack app can call the JobStack Support Team at +18888311989. Support is available Monday through Friday from 6:30 a.m. to 9:00 p.m. EST. Alternatively, you can email appsupport@peopleready.com for assistance.

Question 3

How can I check the status of my pay?

Accepted Answer

You can easily check your payment status by texting the word 'PAY' or 'Status' to +18554651846. This automated payroll assistant will provide updates for all jobs worked within the past 72 hours. Note that you must be opted into WorkAlert to receive these updates, which you can do by texting 'Start' to 42800.

Question 4

Who do I contact if I have questions about my W-2?

Accepted Answer

For questions regarding your W-2, you can call the PeopleReady W-2 hotline at +18007225840. Agents are available to assist you Monday through Friday from 8:00 a.m. to 5:00 p.m. CST. You can also access your W-2s online via myadp.com.

Question 5

What should I do if I am injured on a job assignment?

Accepted Answer

If you sustain an injury while on a job, you should immediately call the 24/7 NurseCare hotline at +18884546272 for medical guidance and reporting. If the emergency is serious or life-threatening, please call 911 first.

Question 6

How do I report an absence or if I will be late for a shift?

Accepted Answer

If you are going to be late or need to be absent from a scheduled shift, you must inform your local PeopleReady branch at least four hours prior to your scheduled start time. You can find your local branch's contact information on the PeopleReady website or within the JobStack app.

Question 7

How can I request staff or place an order for my business?

Accepted Answer

Businesses looking to request staff or place a new order can contact the Sales Inquiries team at +18773381039. This line is open Monday through Friday from 5:00 a.m. to 6:00 p.m. PT. You can also email salesinquiries@peopleready.com or submit a request online.

Question 8

How do I report a code of conduct violation?

Accepted Answer

To report a code of conduct violation, you can visit TrueBlueComplianceAlert.com or call the toll-free compliance hotline at +18557025378. This hotline is strictly for compliance and ethics reporting, not for general attendance or performance issues.

Question 9

How can I access my past earnings history or employment verification?

Accepted Answer

Current and former associates can access their earnings history and employment verification through The Work Number website using the employer code 10657 or by typing 'True Blue'. If you do not have internet access, you can call The Work Number toll-free at +18003672884.

Question 10

How can I call PeopleReady customer service from another country?

Accepted Answer

If you need to call PeopleReady from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Care
General Inquiries	+1 253 383 9101 Call now Mon-Fri 6:30am-9pm EST
JobStack Support	+1 888 831 1989 Call now Mon-Fri 6:30am-9pm EST
Health & Compliance
24/7 NurseCare Hotline	+1 888 454 6272 Call now 24/7
Compliance Alert Hotline	+1 855 702 5378 Call now 24/7
Sales & Account Support
National Account Support	+1 800 850 9118 Call now Mon-Fri 5am-6pm PT
Sales Inquiries & Request Staff	+1 877 338 1039 Call now Mon-Fri 5am-6pm PT
W-2 Hotline
W-2 Support	+1 800 722 5840 Call now Mon-Fri 8am-5pm CST

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