Question 1

How can I contact Aegean Airlines customer service?

Accepted Answer

You can reach Aegean Airlines customer service by calling +30 210 6261000 (for mobile phones or from abroad) or 801 11 20000 (from a landline within Greece). You can also send an email to contact@aegeanair.com, dpo@aegeanair.com, or privacy@aegeanair.com.

Question 2

What is Aegean Airlines' online check-in policy?

Accepted Answer

Online check-in is available from 48 hours up to 30 minutes before your flight's scheduled departure time. You can complete the process conveniently via aegeanair.com or through the Aegean App.

Question 3

What is Aegean Airlines' cancellation and refund policy?

Accepted Answer

You can cancel your ticket for a full refund within 24 hours of booking, provided the flight was booked at least 7 days before departure. Refunds for eligible tickets (e.g., refundable fares or airline-initiated cancellations) typically take 7-20 business days. A service fee of €23 per ticket applies for refunds on refundable tickets. Alternatively, you may be offered a credit voucher with an additional 10% value, valid for 18 months.

Question 4

What is the checked baggage allowance for Aegean Airlines?

Accepted Answer

Checked baggage allowance varies by fare type. Economy Light and Flex fares generally do not include free checked baggage. ComfortFlex fares allow 1 piece up to 23 kg. Business Class passengers can check up to 2 pieces, each weighing up to 32 kg. The maximum weight per individual bag is 32 kg, and passengers are entitled to carry a maximum total of five items, including baggage, pets, and special equipment.

Question 5

What is the carry-on baggage allowance for Aegean Airlines?

Accepted Answer

Economy Class passengers are generally permitted one carry-on bag (max 8kg, 56x45x25cm) and one personal item. Business Class passengers can carry two carry-on bags, with one up to 13kg (56x45x25cm) and the other a personal item. For flights operated by Olympic Air, carry-on dimensions may vary slightly (55x40x23cm).

Question 6

How can I request special assistance for my flight?

Accepted Answer

If you require special assistance, you should inform Aegean Airlines when making your booking and at least 48 hours before your flight. Requests can be made online or by contacting the AEGEAN call center at +30 210 6261000. Wheelchairs are transported free of charge.

Question 7

What is the Miles+Bonus program?

Accepted Answer

Miles+Bonus is the frequent flyer program for Aegean Airlines and Olympic Air. Members can earn and redeem miles on flights operated by Aegean, Olympic Air, and Star Alliance partner airlines. The program offers tiered membership levels (Silver, Gold, Platinum) which provide benefits such as lounge access, additional baggage allowance, and priority services.

Question 8

How can I change my flight booking?

Accepted Answer

You can change your flight booking as long as the request is made before the original flight's check-in closes and the new flight's departure time is at least one hour after the time of change. For refundable tickets, a service fee of €23 per ticket applies for changes, in addition to any fare difference. In certain situations, such as airline-initiated cancellations, rebooking at no cost may be possible through the call center.

Question 9

How can I call Aegean Airline customer service from another country?

Accepted Answer

If you need to call Aegean Airline from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+30 21 0626 1700 Call now
Cyprus	+357 22 654100 Call now
France	+33 1 70 03 13 23 Call now
Germany	+49 69 2385630 Call now
Greece	+30 21 0626 1000 Call now +30 801 112 0000 Call now
Russia	+7 495 139 87 90 Call now
Saudi Arabia	+966 800 844 1206 Call now
Spain	+34 900 802 376 Call now
UK	+44 20 8759 3800 Call now +44 871 200 0040 Call now
USA	+1 833 732 8158 Call now
Toll-Free Number
Canada	+1 833 673 6110 Call now

Aegean Airline Customer Service Number, Support Phone & Contact Info

About Aegean Airline & Customer Service

Aegean Airline's Customer Service Phone Numbers

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