Question 1

What should I do if my Lynx Air flight was booked for February 26, 2024, or later?

Accepted Answer

All Lynx Air flights scheduled for or after February 26, 2024, have been cancelled. Passengers with bookings for these dates will receive a flight cancellation notification and are advised to contact their credit card company to secure refunds for their pre-booked travel.

Question 2

How can I get a refund for a cancelled Lynx Air flight?

Accepted Answer

Passengers with cancelled Lynx Air flights are advised to contact their credit card issuer to request a chargeback for their booking. Lynx Air's contact centre will not be available to assist with refunds.

Question 3

What if I have a Lynx Air travel or flight voucher?

Accepted Answer

Unfortunately, travel and flight vouchers issued by Lynx Air will no longer be accepted once the airline ceased operations.

Question 4

What if I am currently traveling and my return flight with Lynx Air has been cancelled?

Accepted Answer

If your return flight with Lynx Air was scheduled for February 26, 2024, or later, it has been cancelled. You should make alternative arrangements for your return journey and then contact your credit card company to obtain a refund for the cancelled Lynx Air flight.

Question 5

What if I booked my Lynx Air flight through a travel agent?

Accepted Answer

If you purchased your ticket via a travel agency, you will need to get in touch with them directly to inquire about a refund or alternative arrangements.

Question 6

What if I have non-refundable hotel, car rental, or other reservations due to my cancelled Lynx Air flight?

Accepted Answer

If you have non-refundable reservations at your destination and can no longer travel, you should contact your credit card issuer to check if your trip cancellation or interruption insurance can reimburse you for certain charges.

Question 7

What is a chargeback and how do I request one?

Accepted Answer

A chargeback is a reversal of a credit card transaction, initiated by the cardholder's bank. To request one, you typically need to contact your credit card provider's customer service department, usually by calling the number on the back of your card. You will likely need to provide proof of payment and details of the cancelled service.

Question 8

Will Lynx Air's customer service assist with refunds?

Accepted Answer

No, Lynx Air has stated that its contact centre will not be available to assist with refunds. Passengers are directed to contact their credit card companies for refund inquiries.

Question 9

How can I call Lynx Air customer service from another country?

Accepted Answer

If you need to call Lynx Air from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Jobs/ Career
Jobs/ Career	+1 403 648 2800 Call now
Toll-Free Number
Toll-Free Number	+1 877 897 5969 Call now

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