Firefly Airlines Customer Service Number, Support Phone & Contact Info
Looking for the best way to contact Firefly Airlines? Find the official primary customer service phone number, support email, and direct contact details. Get fast help with account inquiries, billing, technical support, and general assistance from a live representative.
Editorial note: DialIndex curates publicly listed customer service contact details and links back to official company websites when available. Always verify time-sensitive details on the official source before calling.
About Firefly Airlines & Customer Service
Firefly Airlines is a Malaysian regional airline and a wholly-owned subsidiary of Malaysia Aviation Group (MAG). It specializes in short-haul flights, connecting domestic destinations within Malaysia and international routes to neighboring countries in Southeast Asia, including Thailand, Singapore, Indonesia, Cambodia, and the Philippines. Operating primarily from hubs in Penang, Subang (near Kuala Lumpur), and increasingly from Kuala Lumpur International Airport (KLIA), the airline serves leisure and business travelers with a focus on affordable and convenient connectivity. Its fleet comprises ATR 72-500 turboprops for regional routes and Boeing 737-800 jets for longer services. Firefly offers complimentary in-flight refreshments, a standard 20 kg baggage allowance for FlyBasic fares, and assigned seating.
The main listed Firefly Airlines customer service number on this page is +60 3 8776 0886. DialIndex also organizes additional support contact details by department so users can choose the most relevant phone line before they call.
This page currently lists 7 support phone numbers across 3 departments and links back to fireflyz.com.my when an official website is available. Always verify urgent or time-sensitive contact details on the official source.
Firefly Airlines's Customer Service Phone Numbers
Firefly Airlines has 7 customer service phone numbers across 3 departments for billing, technical support, account help, and general assistance.
| Phone Line | Phone |
|---|---|
| Customer Service | |
Aircraft Security Duty Officer | |
Lounge Service | |
Malaysia Airlines UK Office | |
Security Command and Control Centre | |
| General Info | |
General Info | |
| Phuket Office (Thailand) | |
Customer Service | |
Call nowFrequently Asked Questions (FAQ)
Changes to the date and time of your flight are permitted, subject to the fare rules of your purchased ticket, and may incur a change fee as well as any differences in fare. Route changes are generally not allowed. You can request a flight change via Live Chat on the official Firefly Airlines website or by visiting one of their airport ticketing offices. All changes must be made at least two hours before your scheduled flight departure time.