Question 1

How can I check in for my Jordan Aviation flight?

Accepted Answer

Jordan Aviation does not currently offer online check-in facilities. Passengers are required to complete their check-in at the airport counter at least two hours before the scheduled departure time of their flight.

Question 2

What is the carry-on baggage allowance for Jordan Aviation flights?

Accepted Answer

Passengers are generally permitted one piece of carry-on luggage with a maximum weight of 7 kg (approximately 15 lbs). The dimensions of this bag should not exceed 23x41x51 cm, with the sum of the three dimensions not exceeding 115 cm. Additionally, a small personal item such as a handbag, laptop case, or camera bag is usually allowed.

Question 3

What is the checked baggage allowance for Jordan Aviation flights?

Accepted Answer

Jordan Aviation's checked baggage policy typically follows a piece concept. The allowance usually ranges between 20 kg and 30 kg per piece, depending on the specific destination and booking details. The sum of the three dimensions for each checked bag should not exceed 158 cm (62 inches). Any additional weight beyond the permitted allowance will incur extra charges.

Question 4

What is Jordan Aviation's policy on flight refunds and cancellations?

Accepted Answer

Tickets issued by Jordan Aviation are generally non-refundable. However, passengers may have the option to reschedule their flights for an additional cost, subject to flight availability. It is advisable to review the specific terms and conditions of your ticket at the time of booking.

Question 5

How can I transport special baggage or sports equipment with Jordan Aviation?

Accepted Answer

Travelers wishing to transport bulky items such as golf clubs, diving gear, bicycles, or musical instruments must declare these items to Jordan Aviation prior to their flight. The airline handles special baggage based on cargo hold availability and specific safety regulations. Additional handling fees typically apply to these oversized items, and they must be packed in protective hard-shell cases to prevent damage during transit.

Question 6

Can I travel with my pet on Jordan Aviation flights?

Accepted Answer

Small pets may be permitted to travel in the passenger cabin if they meet specific size and weight criteria, ensuring they can fit comfortably under the seat in front of the passenger. The combined weight of the pet and carrier typically should not exceed 7-8 kg. Larger animals must travel in the temperature-controlled cargo hold in IATA-compliant crates. Restrictions may apply based on aircraft type and extreme temperatures at departure, transfer, or arrival airports.

Question 7

How can I contact Jordan Aviation customer service?

Accepted Answer

You can reach Jordan Aviation's main customer service by phone at +962 6 550 1760 or +962 777 777735. For general inquiries, you can also use their WhatsApp support number at +962777007772.

Question 8

Are there in-flight services available on Jordan Aviation flights?

Accepted Answer

Yes, Jordan Aviation provides in-flight services, which include world-class catering with high-standard meals, snacks, and a variety of beverages. Passengers can also expect comfortable seating and in-flight entertainment options during their journey.

Question 9

What are the restrictions for carrying liquids in hand luggage?

Accepted Answer

When carrying liquids in hand luggage, containers must not hold more than 100ml each. These containers must be placed in a single, transparent, resealable plastic bag with a maximum capacity of one liter and approximate dimensions of 20 cm x 20 cm. All contents must fit comfortably inside the bag so it can be sealed, and only one such plastic bag is allowed per person. This bag must be presented separately at the airport security checkpoint.

Question 10

How can I call Jordan Aviation customer service from another country?

Accepted Answer

If you need to call Jordan Aviation from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+962 7 7777 7735 Call now
Egypt	+20 2 26704547 Call now +20 2 26704572 Call now +20 10 94001001 Call now
Kuwait	+965 2246 4282 Call now +965 2246 4283 Call now
Kuwait WhatsApp	+965 9001 2104 Call now
Office in Amman, Jordan	+962 7 7706 6115 Call now
Office in Aqaba, Jordan	+962 7 7766 0119 Call now
Saudi Arabia	+966 55 509 4426 Call now +966 55 566 3954 Call now
Direct line	+962 6 550 1760 Call now
UAE	+971 54 787 8768 Call now
WhatsApp Support
General Inquiries WhatsApp	+962 7 7700 7772 Call now

Jordan Aviation Customer Service Number, Support Phone & Contact Info

About Jordan Aviation & Customer Service

Jordan Aviation's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)