Question 1

How do I contact the Lost and Found service at Marseille Provence Airport?

Accepted Answer

If you have lost an item at Marseille Provence Airport, you can contact the Lost and Found service, managed by Bag Mobile, by calling +33 820 142 410. You can also report a lost item online via their dedicated platform.

Question 2

What should I do if my baggage is lost or damaged upon arrival?

Accepted Answer

For lost or damaged baggage, you should immediately report it to your airline's representative at the baggage claim area or baggage service office before leaving the airport. The airport also offers services like baggage wrapping, tracking, and insurance through Bag Mobile.

Question 3

Is there free Wi-Fi available at Marseille Provence Airport?

Accepted Answer

Yes, Marseille Provence Airport offers free and unlimited high-speed Wi-Fi access throughout all terminals. You can connect to the "Airport-Free-Wifi" network with just two clicks, without needing to provide personal information.

Question 4

How can I get from Marseille Provence Airport to Marseille city center?

Accepted Answer

You have several options: The Navette Marseille Aéroport shuttle (Line 91) connects the airport to Marseille Saint-Charles train station, running every 15-20 minutes with a journey time of approximately 25-30 minutes. Taxis are available 24/7 outside Terminal 1, with a ride to the city center typically costing €40-€60. A free shuttle also connects the airport to Vitrolles-Aéroport Marseille Provence train station, from where regional trains run to Marseille Saint-Charles.

Question 5

What are the recommended check-in times for flights from Marseille Provence Airport?

Accepted Answer

Passengers are generally advised to arrive at least two hours before domestic flights and three hours before international flights to allow sufficient time for check-in and security procedures. Online check-in is recommended to save time.

Question 6

What services are available for passengers with reduced mobility or disabilities?

Accepted Answer

Marseille Provence Airport provides adapted toilets, lifts, and reserved parking spaces for disabled passengers. Assistance can be arranged by contacting the dedicated service at +33 4 4214 2742. Passengers requiring additional assistance should contact their airline at least 48 hours before traveling.

Question 7

How many terminals does Marseille Provence Airport have and how do I transfer between them?

Accepted Answer

Marseille Provence Airport has two terminals, Terminal 1 and Terminal 2. Terminal 1 serves full-service and international flights, while Terminal 2 is dedicated to low-cost carriers. The terminals are within walking distance of each other, approximately 150 meters apart.

Question 8

Are there currency exchange services or ATMs at the airport?

Accepted Answer

Yes, Marseille Provence Airport has currency exchange counters (e.g., Travelex) and ATMs located throughout its terminals for passenger convenience.

Question 9

Where can I find parking information and rates at Marseille Provence Airport?

Accepted Answer

Marseille Provence Airport offers over 9,000 parking spaces across various car parks, including short-term, medium-term, and long-term options. For specific information and rates, you can contact parking information at +33 4 4214 2927 or visit the airport's official website.

Question 10

How can I call Marseille Provence Airport customer service from another country?

Accepted Answer

If you need to call Marseille Provence Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Airport Main Switchboard
Main Switchboard	+33 4 42 14 14 14 Call now
Customer Service
App Support	+33 4 42 14 29 28 Call now
Disabled Assistance
Disabled Assistance	+33 4 42 14 27 42 Call now
First Aid Services
First Aid	+33 4 42 14 24 24 Call now
General Info
General Info	+33 820 81 14 14 Call now
Lost and Found
Lost and Found	+33 820 14 24 10 Call now Bag Mobile: 5 AM - 8 PM
Parking Information
Parking Information	+33 4 42 14 29 27 Call now

Marseille Provence Airport Customer Service Number, Support Phone & Contact Info

About Marseille Provence Airport & Customer Service

Marseille Provence Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)