Lufthansa Customer Service Number, Support Phone & Contact Info
Looking for the best way to contact Lufthansa? Find the official primary customer service phone number, support email, and direct contact details. Get fast help with account inquiries, billing, technical support, and general assistance from a live representative.
Editorial note: DialIndex curates publicly listed customer service contact details and links back to official company websites when available. Always verify time-sensitive details on the official source before calling.
About Lufthansa & Customer Service
Lufthansa Group, headquartered in Germany, is one of the world's leading aviation groups, encompassing a comprehensive portfolio of services beyond passenger flight operations. It is the flag carrier of Germany and ranks among the largest airline groups in Europe by fleet size and passengers carried. The group operates several passenger airlines, including Lufthansa German Airlines, SWISS, Austrian Airlines, Eurowings, Brussels Airlines, Discover Airlines, and holds a stake in ITA Airways. Beyond passenger transport, Lufthansa Group also includes Lufthansa Cargo for logistics and Lufthansa Technik for aircraft maintenance, repair, and overhaul (MRO). As a founding member of Star Alliance, Lufthansa connects people, cultures, and economies globally, serving an extensive network of destinations across numerous countries via its primary hubs in Frankfurt and Munich.
The main listed Lufthansa customer service number on this page is +49 69 697657700. DialIndex also organizes additional support contact details by department so users can choose the most relevant phone line before they call.
This page currently lists 24 support phone numbers across 11 departments and links back to lufthansa.com when an official website is available. Always verify urgent or time-sensitive contact details on the official source.
Lufthansa's Customer Service Phone Numbers
Lufthansa has 24 customer service phone numbers across 11 departments for billing, technical support, account help, and general assistance.
| Phone Line | Phone |
|---|---|
| Accessible Travel | |
Germany | |
| Business Customer Service | |
Business Customer Service | |
| Customer Relations | |
USA | |
| Customer Service | |
Australia | |
Canada | |
Customer Service | |
Medical Operation Centre | |
Medical Operation Centre (USA) | |
New Zealand | |
UK | |
| General Info | |
General Info | |
| Investors/ Franchising | |
Investors/ Franchising | |
| Media | |
Press Inquiries | |
| Miles & More Service Center | |
Australia | Monday-Friday, 8:00 AM - 8:00 PM EST |
Singapore | Monday-Friday, 8:00 AM - 8:00 PM EST |
USA | Monday-Friday, 8:00 AM - 8:00 PM EST |
| Reservations | |
Canada | |
UK | |
| Technical Support | |
Internet Service Center | |
Internet Service Center (Australia) | |
Internet Service Center (New Zealand) | |
Internet Service Center (UK) | |
Internet Service Center (USA/Canada) | |
| Toll-Free Number | |
USA | |
Frequently Asked Questions (FAQ)
Lufthansa offers several ways to contact customer service. You can reach them by phone using the regional customer service numbers provided on their official website. Additionally, Lufthansa provides an online contact form and a 24/7 chat assistant named Elisa for digital service and advice.