Question 1

How can I change or cancel my Delta flight?

Accepted Answer

You can change or cancel most flights online via the 'My Trips' section on delta.com. Delta offers a 24-hour Risk-Free Cancellation policy, allowing a full refund without fees if canceled within 24 hours of purchase for qualifying tickets. After this period, non-refundable tickets (like Basic Economy) may be canceled for an eCredit, minus any applicable cancellation fees. Change fees have been eliminated for Delta Classic and Extra experiences originating in the U.S. and Canada, though a fare difference may apply if the new flight is more expensive. Basic Economy tickets may incur change or cancellation fees.

Question 2

What is Delta's refund policy and how do I check my refund status?

Accepted Answer

Delta aims to process eligible refunds promptly. Tickets canceled within 24 hours of purchase are eligible for a full refund. For other refundable tickets or ancillary services, refunds are typically processed to the original form of payment within 7 business days for credit cards, or within 20 days for cash or check payments. It may take up to two billing cycles for the credit to appear on your statement. You can check your refund status on delta.com by visiting the 'Applying for a Refund' page or by calling Reservations Sales.

Question 3

What are Delta's carry-on and checked baggage allowances and fees?

Accepted Answer

Each passenger can bring one carry-on bag and one personal item free of charge. Carry-on bags must not exceed 22 x 14 x 9 inches (56 x 35 x 23 cm), including handles and wheels, and fit in the overhead bin or under the seat. For checked baggage, the standard allowance for Economy Class is one bag up to 50 pounds (23 kg) and 62 linear inches (158 cm). Fees for checked bags vary by route, fare class, and SkyMiles Medallion status, typically starting around $35 for the first checked bag on domestic flights. Overweight or oversized bags incur additional fees.

Question 4

How can I contact Delta customer service if I am calling from outside the U.S.?

Accepted Answer

For international inquiries, you can call Delta's International Sales and Service number. Specific international phone numbers are available for various countries, such as France, India, Mexico, and the United Kingdom. If calling from a U.S. mobile phone while abroad, ensure international roaming or Wi-Fi calling is enabled and dial the appropriate international access code before the U.S. toll-free number. You can also use online messaging or social media for support.

Question 5

How do I get help with my SkyMiles account, such as a forgotten password or combining accounts?

Accepted Answer

If you've forgotten your SkyMiles account number or password, you can visit delta.com and use the 'Forgot Login' or 'Forgot Password' links, or contact a Delta representative at +18003232323. If you have multiple SkyMiles accounts, you can request to combine them to consolidate your miles, Medallion Qualification Balances, and account history into one account.

Question 6

Can I make a same-day flight change with Delta?

Accepted Answer

Yes, Delta offers Same-Day Confirmed and Same-Day Standby options for travel within the United States, Canada, Puerto Rico, and the U.S. Virgin Islands. You can request a same-day change within 24 hours prior to your original flight's departure. Fees may apply, typically $75 USD for Same-Day Confirmed, though Diamond, Platinum, and Gold Medallion Members may have fees waived. Basic Economy tickets are generally not eligible for Same-Day Standby.

Question 7

What should I do if my baggage is delayed, lost, or damaged?

Accepted Answer

If your baggage is delayed, lost, or damaged, you should notify a Delta employee at the airport immediately. You can check the progress of your bag search by calling the Baggage Information Line or by using the 'Track Checked Baggage' tool on delta.com. Claims can also be submitted using the online form in the Delta help center.

Question 8

How can I provide feedback or file a complaint with Delta?

Accepted Answer

You can provide feedback or file a complaint with Delta through several channels. An online 'Comments & Complaints' form is available on the Delta help center website. You can also call Delta's main customer service number to express your concerns or file a complaint. Additionally, Delta actively engages with passengers on social media platforms like X and Facebook.

Question 9

How do I request disability assistance for my travel with Delta?

Accepted Answer

For disability assistance, you can contact a Delta representative by messaging them or calling +14042093434 (dial 711 for relay services). Delta aims to ensure comfort for travelers with disabilities and can assist with requests such as specific seating needs or information regarding aircraft features.

Question 10

How can I call Delta Airlines customer service from another country?

Accepted Answer

If you need to call Delta Airlines from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Baggage
Baggage Center	+1 800 352 2737 Call now
Cargo
Cargo	+1 800 352 2746 Call now
Complaints/ Feedback
Complaints/ Feedback	+1 800 455 2720 Call now
Customer Service
Customer Service	+1 800 325 6330 Call now 24 hours, 7 days +1 800 693 3582 Call now 24 hours, 7 days
Disability Assistance	+1 404 209 3434 Call now 24 hours, 7 days
France	+33 9 69 39 17 79 Call now 24 hours, 7 days
General Sales & Services	+1 800 221 1212 Call now 24 hours, 7 days
Hearing and Speech Impaired (TDD)	+1 800 831 4488 Call now 24 hours, 7 days
Hotels	+1 866 204 0280 Call now 24 hours, 7 days
India	+91 1800 123 6645 Call now 24 hours, 7 days
Medallion Status	+1 800 325 3999 Call now 24 hours, 7 days
Mexico	+52 800 266 0046 Call now 24 hours, 7 days
Mobile Support	+1 888 750 3284 Call now 24 hours, 7 days
Refund Status Check	+1 800 847 0578 Call now 24 hours, 7 days
Skymiles Members	+1 800 323 2323 Call now 24 hours, 7 days
Special Member Services	+1 800 325 1551 Call now 24 hours, 7 days
United Kingdom	+44 20 7660 0767 Call now 24 hours, 7 days
Vacations Packages	+1 800 800 1504 Call now 24 hours, 7 days
Headquarters
Atlanta, Georgia	+1 404 715 2600 Call now
Investors/ Franchising
Investors/ Franchising	+1 404 715 2170 Call now
Sales/ Reservations
Flight Information	+1 800 325 1999 Call now
Group Sales (Domestic)	+1 800 532 4777 Call now Mon - Fri 8 AM - 8 PM ET
Group Sales (International)	+1 800 337 4777 Call now Mon - Fri 8 AM - 8 PM ET
International Sales And Service	+1 800 241 4141 Call now
New or existing reservation	+1 800 221 1212 Call now
Toll-Free Number
Baggage Inquiries: Delayed, Lost or Damaged Baggage	+1 800 325 8224 Call now

Delta Airlines Customer Service Phone Number & Contact Information

How to Contact Delta Airlines

Delta Airlines Customer Service Phone Numbers

Delta Airlines Customer Service FAQ