Question 1

How can I contact Gran Canaria Airport for general inquiries?

Accepted Answer

For general information specific to Gran Canaria Airport, you can reach the information desk at +34 928 579 130. For broader inquiries related to all Aena airports, including flight information, you can call the central Aena telephone attention service at +34 91 321 1000.

Question 2

What should I do if I lose an item at Gran Canaria Airport?

Accepted Answer

If you have lost an item within the airport facilities, you should contact the office for claiming or recovering belongings at +34 928 579 007. This office operates Monday to Friday from 9:00 to 14:00, excluding holidays. The general lost property office is located on the second floor of the Departures area.

Question 3

Are there medical services available at Gran Canaria Airport?

Accepted Answer

Yes, Gran Canaria Airport provides a 24-hour medical service, which can be contacted at +34 928 579 123. Additionally, there is a pharmacy located on the first floor of the public area in the departures section, with specific operating hours.

Question 4

Does Gran Canaria Airport offer Wi-Fi access?

Accepted Answer

Yes, unlimited free Wi-Fi internet access is available throughout Gran Canaria Airport. Passengers can connect to the 'Airport FreeWifi Aena' network to access the internet.

Question 5

What are the parking options at Gran Canaria Airport?

Accepted Answer

Gran Canaria Airport offers various parking solutions, including both short-term and long-term options. A multi-story car park is conveniently located adjacent to the terminal, while a long-term car park, which requires advance booking, is situated a five-minute walk from the terminal.

Question 6

How many terminals does Gran Canaria Airport have?

Accepted Answer

Gran Canaria Airport operates with a single terminal building. This terminal is functionally divided into different zones (A, B, C, and D) to efficiently handle various flight categories, including inter-island, Schengen, and non-Schengen international flights.

Question 7

Is special assistance available for passengers with reduced mobility?

Accepted Answer

Yes, Gran Canaria Airport provides a Barrier Free assistance service for passengers with reduced mobility or special needs. Designated telephone points are available outside the terminal for requesting assistance, and passengers who have pre-booked this service should proceed to the Assisted Travel check-in desk upon arrival.

Question 8

Are there luggage storage facilities at the airport?

Accepted Answer

No, Gran Canaria Airport's terminal does not offer luggage storage services or lockers for passengers.

Question 9

What are the operating hours of Gran Canaria Airport?

Accepted Answer

Gran Canaria Airport is operational 24 hours a day, every day of the year, for air traffic. However, the main terminal building may have specific closing hours to the public during the night, typically from 12:00 a.m. to 4:00 a.m.

Question 10

How early should I arrive for my flight at Gran Canaria Airport?

Accepted Answer

It is generally recommended that passengers arrive at Gran Canaria Airport at least two hours before a domestic or Schengen flight and three hours before a non-Schengen international flight. This allows ample time for check-in, security screening, and potential queues, especially during peak travel seasons.

Question 11

How can I call Gran Canaria Airport customer service from another country?

Accepted Answer

If you need to call Gran Canaria Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
24-hour Medical Service
24-hour Medical Service	+34 928 57 91 23 Call now 24/7
Aena General Information
Aena General Information (for all Aena airports)	+34 913 21 10 00 Call now
Customer Service
Medical Facilities	+34 928 57 91 12 Call now
General Info
General Info	+34 928 57 91 30 Call now
Lost Items (within airport)
Lost Items (within airport)	+34 928 57 90 07 Call now Monday to Friday from 9:00 to 14:00 (except holidays)

Gran Canaria Airport Customer Service Number, Support Phone & Contact Info

About Gran Canaria Airport & Customer Service

Gran Canaria Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)