Question 1

How can I contact Leonardo da Vinci Fiumicino Airport customer service?

Accepted Answer

For general airport information, facilities, and flights, you can contact the airport's customer service switchboard at +390665951. Additionally, the official website (adr.it) provides contact forms for specific inquiries.

Question 2

What are the operating hours of Leonardo da Vinci Fiumicino Airport?

Accepted Answer

Leonardo da Vinci Fiumicino Airport is open 24 hours a day on the landside (public areas) of Terminals 1 and 3. Security checkpoints operate according to flight schedules and are open overnight for late-night and early-morning departures.

Question 3

How do I get to and from Leonardo da Vinci Fiumicino Airport to Rome city center?

Accepted Answer

The airport is well-connected to Rome's city center by various transportation options. The Leonardo Express train offers a direct, non-stop connection to Roma Termini station in approximately 32 minutes, departing every 15-30 minutes. Regional trains, buses (like SitBus Shuttle and Terravision), taxis, and private transfer services are also available.

Question 4

Which terminals are currently operational at Fiumicino Airport and what flights do they handle?

Accepted Answer

Currently, Leonardo da Vinci Fiumicino Airport operates two main terminals: Terminal 1 (T1) and Terminal 3 (T3). Terminal 1 primarily handles domestic and Schengen flights, while Terminal 3 is the larger terminal, serving both domestic and international flights, including non-Schengen destinations.

Question 5

What should I do if I lose an item at Fiumicino Airport?

Accepted Answer

If you lose an item at the airport, the course of action depends on where it was lost. For items lost in the area after security checks, you can call +390665953313. For other lost property (not luggage) before security checks, contact +390665955253. If your luggage was lost by an airline, you should contact your specific carrier's baggage tracing service directly.

Question 6

Are there services for passengers with reduced mobility at Fiumicino Airport?

Accepted Answer

Yes, Fiumicino Airport provides dedicated wheelchair assistance services for passengers with reduced mobility (PRM) to ensure a smooth journey. It is highly recommended to request wheelchair assistance at least 48 hours before departure through your airline to ensure proper coordination and minimal waiting time. Trained airport staff are available to assist throughout the travel experience, from terminal entry to aircraft boarding.

Question 7

Is there Wi-Fi available at Fiumicino Airport?

Accepted Answer

Yes, free and unlimited Wi-Fi is available throughout Leonardo da Vinci Fiumicino Airport. To connect, enable Wi-Fi on your device, select the "airport" network (Free WiFi), and launch your browser, which will automatically redirect you to the welcome page.

Question 8

Where can I find information about flight arrivals and departures?

Accepted Answer

Real-time flight schedules for arrivals and departures can be found on the official Aeroporti di Roma website (adr.it). Digital information kiosks are also available throughout the airport, along with a staffed information desk in the Terminal 1 check-in area.

Question 9

Are there options for luggage storage at the airport?

Accepted Answer

Yes, luggage storage services are available at Leonardo da Vinci Fiumicino Airport. The luggage storage facility is located in the arrivals hall of Terminal 3 and is open daily from 06:30 to 23:30. The cost for storing one suitcase or bag is €6 for every 24 hours or fraction thereof, with payment made upon collection.

Question 10

How early should I arrive at the airport before my flight?

Accepted Answer

It is generally recommended to arrive at least three hours before departure for international flights and two hours before Schengen flights to complete all procedures calmly and avoid potential delays. Check-in procedures and recommended arrival times can vary depending on your destination and airline, so it's advisable to contact your airline for specific information.

Phone Line	Phone
Carabinieri (Police)
Emergency	+39 06 6595 4040 Call now 24 hours
Customer Service
Baggage Porter Service	+39 06 6595 8349 Call now
Lost and Found	+39 06 6595 3313 Call now
Lost Property	+39 06 6595 5253 Call now
Luggage Storage	+39 06 6595 3541 Call now
Direct line	+39 06 65951 Call now
Emergency/ Hotline
Aeroporti di Roma First Aid	+39 06 6595 31334 Call now
Porter Service Booking
Booking	+39 06 6595 7510 Call now

Leonardo da Vinci Fiumicino Airport Customer Service Phone Number & Contact Information

How to Contact Leonardo da Vinci Fiumicino Airport

Leonardo da Vinci Fiumicino Airport Customer Service Phone Numbers

Leonardo da Vinci Fiumicino Airport Customer Service FAQ