Question 1

How can I get flight information at Munich Airport?

Accepted Answer

You can obtain flight information by calling the Airport Munich Information / Flight Information service at +49 89 975 00. Additionally, the airport's official website and information desks provide real-time flight details.

Question 2

Where is the Lost & Found office located and what are its operating hours?

Accepted Answer

The Lost & Found office (Service Center) at Munich Airport is located in the Munich Airport Center (MAC), Level 3. It operates daily from 6:00 a.m. to 10:30 p.m.

Question 3

How do I report a lost item at Munich Airport?

Accepted Answer

If you have lost an item at Munich Airport, you can contact the Lost Property Office / Service Center at +49 89 975 214 75. You can also check online on the Munich Airport website to see if your lost item has been handed in or report it through their online system. For items lost on an aircraft, it is recommended to contact your airline directly.

Question 4

What are the parking options at Munich Airport and how can I get parking information?

Accepted Answer

Munich Airport offers various parking options, including multi-storey car parks and underground garages with approximately 30,000 spaces. You can reserve parking online for price advantages. For questions about parking tickets, reservations, or the current parking situation, you can contact the Parking Customer Service Center at +49 89 975 222.

Question 5

How do I book assistance for passengers with reduced mobility (PRM) at Munich Airport?

Accepted Answer

Assistance for passengers with reduced mobility (PRM) at Munich Airport must be booked exclusively through your airline or travel organizer, not directly with the airport. You should inform your airline or travel agent about your assistance needs when booking your trip, or no later than 48 hours before departure. The Mobility Service can be reached at +49 89 975 633 33 for inquiries.

Question 6

Can I borrow a wheelchair at Munich Airport?

Accepted Answer

Yes, you can borrow a wheelchair free of charge at the information desks located in the departure areas and at the main information desk in the Munich Airport Center.

Question 7

What are the main transportation options to and from Munich Airport?

Accepted Answer

Munich Airport is well-connected by public transport. The S1 and S8 S-Bahn lines provide regular service between the airport and central Munich, with trains stopping directly beneath Terminal 1 and Terminal 2. Additionally, regional buses, the Lufthansa Express Bus, taxis, and ride-share services are available. The airport is also accessible via the A92 motorway.

Question 8

Are there special security checkpoints for families or passengers needing assistance?

Accepted Answer

Yes, Terminal 2 at Munich Airport features an inclusive security checkpoint specifically designed for families with children, passengers with reduced mobility (PRM), and those requiring assistance. This barrier-free checkpoint offers more space, personal staff assistance, and modern CT scanner technology.

Question 9

How can I contact general customer service at Munich Airport?

Accepted Answer

For general inquiries and information, you can contact Munich Airport's customer service by calling +49 89 975 00 or by sending an email to info@munich-airport.de. Information desks are also available throughout the airport, with the main desk in Terminal 1 operating 24 hours a day.

Phone Line	Phone
Customer Service
aerogate	+49 89 97521200 Call now
AeroGround	+49 89 97521001 Call now
AeroGround Berlin GmbH	+49 30 56839320 Call now
Allresto	+49 89 97593177 Call now
Cargogate	+49 89 97592289 Call now
EFM	+49 89 97598600 Call now
eurotrade	+49 89 97593600 Call now
FMSicherheit	+49 89 97591074 Call now
InfoGate	+49 89 97582500 Call now
LabCampus	+49 89 97565701 Call now
MediCare	+49 89 97563328 Call now
Munich Airport International	+49 89 97510214 Call now
Munich Airport Realization Company	+49 89 97554500 Call now
Direct line	+49 89 97500 Call now
Terminal 2	+49 89 97588701 Call now
Jobs/ Career
Jobs/ Career	+49 89 97562112 Call now
Legal
Privacy Inquiries	+49 89 97521510 Call now
Lost & Found
Lost Property Office / Service Center	+49 89 97521475 Call now Daily 6:00 a.m. - 10:30 p.m.
Medical Center
Emergency Call	+49 89 97563344 Call now 24 hours a day
Mobility Service
Mobility Service	+49 89 97563333 Call now
Parking Information
Parking Customer Service	+49 89 975222 Call now Daily 12:00 a.m. - 11:59 p.m.
Security Check
Security Check	+49 89 97590999 Call now
Visitors Service
Airport Tours/Visitors' Service	+49 89 97541333 Call now Daily during office hours

Munich Airport Customer Service Phone Number & Contact Information

How to Contact Munich Airport

Munich Airport Customer Service Phone Numbers

Munich Airport Customer Service FAQ