Question 1

How can I contact Wamos Air customer service?

Accepted Answer

For general inquiries, you can contact Wamos Air customer service by phone at +34 91 418 8760. This number is available for various queries and assistance.

Question 2

What is Wamos Air's baggage allowance policy?

Accepted Answer

Wamos Air typically allows passengers in Economy Class to check up to 40kg of baggage, while Business Class passengers can check up to 60kg. For carry-on luggage, passengers are generally permitted one piece weighing up to 8kg, with maximum dimensions of 55x40x20cm or 56x45x25cm.

Question 3

What is Wamos Air's policy regarding flight cancellations and refunds?

Accepted Answer

In the event of a Wamos Air flight cancellation, passengers are entitled to either alternative transportation to their destination or a full refund. If the cancellation is announced less than 14 days before the scheduled departure, passengers may also be eligible for compensation. Refunds for cancelled tickets are usually processed within 7 to 10 working days, or 20 to 25 days if the booking was made through a travel agent.

Question 4

Can I change or cancel my Wamos Air flight booking?

Accepted Answer

Passengers can generally cancel their ticket within 24 hours of booking without incurring cancellation charges. After this initial period, cancellation fees may apply, which can vary based on factors such as the distance of the flight and the time remaining until departure. To initiate a cancellation, you can visit the official Wamos Air website or contact their customer service.

Question 5

What should I do if my Wamos Air flight is delayed?

Accepted Answer

If your Wamos Air flight experiences a delay of three hours or more, you might be entitled to compensation, provided the delay is attributable to the airline. For significant delays, Wamos Air is obligated to offer immediate assistance, which may include refreshments, meals, and accommodation if necessary.

Question 6

How can I check the real-time status of my Wamos Air flight?

Accepted Answer

You can check the live status of your Wamos Air flight by visiting the airline's official website or by using various online flight tracking services. You will typically need to provide your flight code and the date of your journey to retrieve the most current information.

Question 7

Does Wamos Air provide in-flight entertainment?

Accepted Answer

Yes, Wamos Air aircraft are equipped with in-flight entertainment systems that offer a selection of movies and TV shows. On some flights, passengers may also have the option to stream content directly to their personal electronic devices.

Question 8

What are the rules for carrying special items or dangerous goods on Wamos Air flights?

Accepted Answer

Wamos Air enforces restrictions on certain items in both hand and checked baggage, including explosives, gases, and specific types of batteries. For items such as medical devices, mobility aids, or quantities of spare lithium batteries exceeding standard limits, it is mandatory to contact Wamos Air in advance for approval and detailed information.

Question 9

Is it possible to travel with pets on Wamos Air flights?

Accepted Answer

If your flight is operated by Wamos Air, pets are generally allowed to travel in Economy class only and must be stowed under the seat in front of you. For trained service animals, falcons, cats, or dogs, a specific booking form must be submitted at least seven days prior to your travel date.

Question 10

What are the check-in procedures for Wamos Air flights?

Accepted Answer

Passengers can typically complete their check-in online via the Wamos Air website or mobile app, or in person at the airport check-in counters. It is recommended to consult the information screens at the airport upon arrival, as specific check-in counter assignments may vary.

Question 11

How can I call Wamos Air customer service from another country?

Accepted Answer

If you need to call Wamos Air from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Support
Main Support	+34 912 18 15 39 Call now Mon-Fri 9am-6pm CET
General Inquiries
General Support	+34 914 18 87 60 Call now

Wamos Air Customer Service Number, Support Phone & Contact Info

About Wamos Air & Customer Service

Wamos Air's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)