Question 1

How do I report missing, delayed, lost, or damaged baggage on arrival?

Accepted Answer

You should report this directly to your airline or their ground agent upon arrival at the airport. You will receive a reference number and instructions on the process.

Question 2

Who should I contact for items lost within the airport terminal?

Accepted Answer

For items lost within the airport terminal, you should contact Swissport Lost Property.

Question 3

Where are the check-in desks located at Birmingham Airport?

Accepted Answer

All check-in desks are located on the ground floor in the terminal. You can find your airline's specific check-in location on the flight information screens upon arrival.

Question 4

Can I print my boarding pass at the airline desk or at check-in?

Accepted Answer

Most airlines offer this facility, but not all. It is recommended to contact your airline directly in advance of your travel to confirm.

Question 5

What are the current regulations for liquids in hand luggage?

Accepted Answer

Only liquids, pastes, and gels in containers up to 2 litres can be carried in hand luggage. Do not put them into plastic bags; leave them loose in your hand luggage and do not take them out when going through the security search area.

Question 6

Do I need to collect my luggage between connecting flights?

Accepted Answer

Yes, you will typically need to retrieve and re-check your luggage between connecting flights. Please ensure you consider check-in closure times when making such reservations.

Question 7

Is free Wi-Fi available at Birmingham Airport?

Accepted Answer

Yes, free Wi-Fi is available throughout the terminal in half-hour slots. You simply need to log in, and your details will be saved for future visits.

Question 8

What identification is required for travel to Scotland, Ireland, or the Channel Islands?

Accepted Answer

While a passport may not be strictly required for these destinations, it is advisable to use it as your valid form of photo ID. Some airlines may accept other forms of ID, such as a photo driving licence, but you should check with your airline directly before travel.

Question 9

What should I do if my flight is delayed or cancelled?

Accepted Answer

For concerns related to flight delays, cancellations, baggage handling, disembarkation, embarkation, check-in, or flight/ground staff, it is important to contact your airline directly.

Question 10

Are there facilities for assisted travel at the airport?

Accepted Answer

Yes, Birmingham Airport provides assistance for disabled travelers. Further information can be found in the Assisted Travel FAQs section on the airport's website.

Question 11

How can I call Birmingham Airport customer service from another country?

Accepted Answer

If you need to call Birmingham Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+44 871 222 0072 Call now
For Missing, Delayed, Lost or Damaged Baggage on Arrival Into Birmingham Airport	+44 121 767 7771 Call now
For Sssistance with Car Parking Bookings for on-site Parking	+44 345 050 7080 Call now
Jet2 Passengers	+44 121 767 1578 Call now

Birmingham Airport Customer Service Number, Support Phone & Contact Info

About Birmingham Airport & Customer Service

Birmingham Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)