Question 1

How can I change or cancel a flight?

Accepted Answer

Changes and cancellations must be made more than one hour before your flight's scheduled departure time. You can manage your reservation online by logging into your Breezy Rewards® Account on the Breeze Airways website or mobile app. Breeze Airways does not charge an additional change or cancellation fee, though any flight changes may incur a price difference.

Question 2

What is Breeze Airways' refund policy?

Accepted Answer

Breeze Airways primarily sells non-refundable tickets, unless a 'Fully Refundable' add-on is purchased. For bookings made at least seven days in advance, a full refund to the original form of payment is eligible if the entire reservation is canceled within 24 hours of booking. Otherwise, cancellations typically result in a Flight Credit valid for 12 months from the original booking date. If Breeze Airways cancels your flight, the canceled portion of your reservation will be refunded to the original form of payment.

Question 3

What is the baggage policy for carry-on items?

Accepted Answer

All guests are allowed one personal item (e.g., purse, briefcase, small backpack) for no charge, which must fit under the seat (maximum dimensions 17 x 13 x 8 inches). Carry-on bags for the overhead bin are available for individual purchase or included with Nice, Nicer, and Nicest bundles. These bags must not exceed 22 x 14 x 9 inches (including handles and wheels) and weigh no more than 35 pounds.

Question 4

What is the baggage policy for checked bags?

Accepted Answer

Checked bags are not included with No Flex or Nice fares. Nicer bundles include one checked bag, and Nicest bundles include two checked bags. Each checked bag must be within 62 linear inches (length + width + height) and weigh no more than 50 pounds. Bags exceeding 99 pounds or 80 linear inches will not be accepted. Fees apply for purchased, overweight, or oversized bags.

Question 5

How can I contact Breeze Airways customer support?

Accepted Answer

Breeze Airways primarily offers customer support through digital channels. You can message them via Live Chat in their mobile app, text them at +1 (501) 273-3931, or use the 'Contact Us Now' button on their website. Breeze Airways states they do not have a phone number for general customer service calls.

Question 6

Does Breeze Airways offer assistance for guests with disabilities?

Accepted Answer

Yes, Breeze Airways provides accessibility support for passengers with disabilities, including wheelchair services. You can request wheelchair service at the airport or in advance by calling +1 (844) 523-8011.

Question 7

What happens if my flight is delayed or canceled by Breeze Airways?

Accepted Answer

If Breeze Airways cancels your flight, you are eligible for a refund to the original form of payment or can move to the next available flight or any flight within two weeks without additional charges. For delays over three hours, you have similar options. For delays between two and three hours, you can move to another flight within two weeks or cancel for a Flight Credit.

Question 8

How long are Flight Credits valid?

Accepted Answer

Flight Credits issued for canceled reservations are valid for 12 months from the original date of booking.

Question 9

Can I remove a guest from my reservation?

Accepted Answer

Removing a guest from your reservation requires you to reach out to the Guest Empowerment Team for support.

Question 10

How can I call Breeze Airways customer service from another country?

Accepted Answer

If you need to call Breeze Airways from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Accessibility Support
Wheelchair Service	+1 844 523 8011 Call now
Customer Service Number
Customer Service Number	+1 501 273 3931 Call now

Breeze Airways Customer Service Number, Support Phone & Contact Info

About Breeze Airways & Customer Service

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