Question 1

How do I contact Frontier Airlines customer service?

Accepted Answer

You can reach Frontier Airlines customer service by calling +18014019000, using the live chat feature on their official website, or by texting them on WhatsApp at +17209023969. Customer service agents are available 24/7 to assist you.

Question 2

What is Frontier Airlines' cancellation policy?

Accepted Answer

Reservations can be canceled online or through the Frontier mobile app. Most cancellations are subject to a $99 fee per passenger, per direction. However, you can receive a full refund if you cancel within 24 hours of booking, provided your flight is scheduled 7 or more days away. Diamond Elite members may cancel up to 24 hours before departure for a refund.

Question 3

Can I get a refund if I cancel my flight?

Accepted Answer

Frontier Airlines tickets are generally non-refundable. Refunds to the original form of payment are typically only available if you cancel within 24 hours of booking (for flights 7+ days away), or if Frontier cancels or significantly delays your flight (3+ hours for domestic flights, 6+ hours for international flights) and you do not accept a rebooked flight or travel credit.

Question 4

What are the baggage size and weight limits for Frontier Airlines?

Accepted Answer

Each passenger is allowed one free personal item, which must not exceed 14" H x 18" W x 8" D and must fit under the seat. Carry-on bags are subject to a fee and must not exceed 24" H x 16" W x 10" D and weigh no more than 35 lbs. Checked bags also incur fees and must be 62 linear inches or less (length + width + height) and weigh 40 lbs or less. Overweight fees apply for bags between 41-50 lbs ($75) and 51-100 lbs ($100). Oversized bags (63-110 linear inches) incur an additional $75 fee. Bags over 100 lbs or 110 linear inches are not accepted.

Question 5

How do I check in for my Frontier Airlines flight?

Accepted Answer

You can check in for your Frontier Airlines flight starting 24 hours before departure. This can be done conveniently via the FlyFrontier.com website or through the Frontier mobile app. It is recommended to arrive at the airport at least 2 hours prior to your scheduled departure time.

Question 6

How do I use a flight credit with Frontier Airlines?

Accepted Answer

To redeem a flight credit, book your new flight directly on Flyfrontier.com. When you reach the payment screen during the booking process, select the option labeled "Credit with Frontier" and then enter the confirmation code associated with your unflown flight.

Question 7

What should I do if my baggage is delayed or damaged?

Accepted Answer

If your baggage does not arrive on your flight or is damaged, you must report it to the Baggage Service Office or the ticket counter within 4 hours of your arrival. A tracing file will be created, and Frontier Airlines will make every reasonable effort to locate and return your bag.

Question 8

How can I update my contact information or manage my account?

Accepted Answer

You can easily update your contact information and manage your account details by logging into your account on FlyFrontier.com or within the Frontier mobile app. Once logged in, navigate to the "My Profile" section to make any necessary changes.

Question 9

Does Frontier Airlines offer assistance for travelers with disabilities?

Accepted Answer

Yes, Frontier Airlines provides special assistive services for travelers with disabilities. You can request assistance when booking your flight, update your request through the "Manage Trips" section online, or inform a Frontier crew member at the airport or onboard. Wheelchair and mobility assistance are provided free of charge.

Question 10

What if I forgot my Frontier Miles account password?

Accepted Answer

If you forget your Frontier Miles account password, you can reset it on the Frontier Airlines website or in the mobile app. On the login screen, select "Forgot Password?" and then enter the email address or FRONTIER Miles number linked to your account. A password reset link will be sent to your inbox.

Question 11

How can I call Frontier Airlines customer service from another country?

Accepted Answer

If you need to call Frontier Airlines from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+1 801 401 9000 Call now
WhatsApp	+1 720 902 3969 Call now
Media
Media	+1 720 374 4560 Call now
Toll-Free Number
Privacy Inquiries	+1 800 243 6297 Call now

Frontier Airlines Customer Service Number, Support Phone & Contact Info

About Frontier Airlines & Customer Service

Frontier Airlines's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)