Question 1

How do I contact Microsoft customer support?

Accepted Answer

You can contact Microsoft customer support by calling their main technical support line at +1 800 642 7676. Alternatively, you can use the 'Get Help' app on Windows or visit support.microsoft.com to chat with an agent or request a callback.

Question 2

How can I get support for my Microsoft 365 business account?

Accepted Answer

Business administrators can call Microsoft Business Support at +1 800 865 9408. Technical support is available 24/7, while billing support is available Monday through Friday from 9 AM to 5 PM PST.

Question 3

Does Microsoft have a dedicated line for accessibility support?

Accepted Answer

Yes, the Microsoft Disability Answer Desk provides support for customers with disabilities. You can reach them at +1 800 936 5900. They assist with accessibility features in Windows, Office, and Xbox.

Question 4

How do I request a refund for a Microsoft Store purchase?

Accepted Answer

To request a refund, sign in to your Microsoft account online, go to your Order History, select the item you wish to return, and choose 'Request a return.' If eligible, you will receive a prepaid shipping label or an immediate digital refund.

Question 5

How can I cancel my Microsoft 365 subscription?

Accepted Answer

You can cancel your subscription by signing into your Microsoft account, navigating to 'Services & subscriptions,' finding your Microsoft 365 subscription, clicking 'Manage,' and selecting 'Cancel subscription.' Follow the prompts to turn off recurring billing.

Question 6

What should I do if I am locked out of my Microsoft account?

Accepted Answer

If you are locked out, go to the Microsoft account recovery page (account.live.com/acsr) and follow the steps to verify your identity. You will need to provide an alternate email address or phone number to receive a security code.

Question 7

How do I contact Microsoft support from outside the United States?

Accepted Answer

Microsoft provides local support numbers for many countries. You can find the specific phone number for your region by visiting the 'Customer service phone numbers' page on the Microsoft Support website.

Question 8

Where can I get help with my Xbox console or account?

Accepted Answer

For Xbox-specific issues, visit support.xbox.com. You can troubleshoot common problems, manage your account, or request a phone call or web chat with an Xbox support representative.

Question 9

How do I report a billing charge from Microsoft that I don't recognize?

Accepted Answer

First, check your Microsoft account's Order History to see if the charge is for a recurring subscription or a family member's purchase. If it is unauthorized, you can dispute the charge through the Microsoft Support website or contact your bank.

Question 10

Does Microsoft offer support for Surface devices?

Accepted Answer

Yes, you can get support for Surface devices by visiting the Surface support page online, using the Surface app on your device, or calling the Microsoft Store Support line at +1 877 696 7786.

Question 11

How can I call Microsoft Corporation customer service from another country?

Accepted Answer

If you need to call Microsoft Corporation from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Business Conduct Hotline
Ethics & Compliance	+1 877 320 6738 Call now
Corporate Headquarters
Main Switchboard	+1 425 882 8080 Call now
Disability Answer Desk
Accessibility Support	+1 800 936 5900 Call now Mon-Fri 7am-11pm, Sat-Sun 8am-7pm CST
Global Customer Support
Microsoft Store Support	+1 877 696 7786 Call now Daily 5am-9pm PST
Technical Support	+1 800 642 7676 Call now Daily 5am-9pm PST
Microsoft Business Sales
Business Sales & Support	+1 855 270 0615 Call now Mon-Fri 6am-6pm PST
Microsoft Business Support
Business Support	+1 800 865 9408 Call now Technical Support: 24/7, Billing: Mon-Fri 9am-5pm PST

Microsoft Corporation Customer Service Phone Number & Contact Information

How to Contact Microsoft Corporation

Microsoft Corporation Customer Service Phone Numbers

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