Question 1

What are the operating hours of Montpellier Mediterranee Airport?

Accepted Answer

The airport terminal is open every day from 4:30 AM to 11:00 PM.

Question 2

How early should I arrive at the airport before my flight?

Accepted Answer

It is generally recommended to arrive at least 2 hours before your scheduled flight departure. For international flights, arriving 2 to 2.5 hours prior is advisable, and 1.5 to 2 hours for domestic or Schengen zone flights.

Question 3

Is there free Wi-Fi available at the airport?

Accepted Answer

Yes, free Wi-Fi is available throughout the airport for a duration of 2 hours. You can connect to the network named "WIFI-by-MPL-AIRPORT".

Question 4

What should I do if I lose an item at Montpellier Mediterranee Airport?

Accepted Answer

If you have lost an item within the airport terminal, you should report it online via the official lost and found service, Troov.com, which is used by Montpellier Mediterranee Airport. For lost luggage, you must contact your airline's baggage tracing service directly.

Question 5

How can I get a refund for a cancelled flight?

Accepted Answer

For any refund requests related to a cancelled flight, you should contact your airline directly if you purchased your ticket through their website. If you purchased your ticket via the Montpellier Mediterranee Airport website, you should contact their travel booking partner via the email address contact@aeroports-voyages.fr, providing your reservation number, name, and phone number.

Question 6

What are the rules for cabin and checked baggage?

Accepted Answer

Baggage rules, including weight and dimensions for both cabin and checked luggage, vary by airline. It is essential to check with your specific airline before traveling. Liquids in cabin baggage are restricted to containers of 100ml or less, placed in a single transparent plastic bag. Valuables should not be placed in checked baggage.

Question 7

How can passengers with disabilities or reduced mobility receive assistance?

Accepted Answer

Passengers with disabilities or reduced mobility (PRM) are advised to inform their airline, travel agency, or tour operator of their assistance needs at the time of booking or at least 48 hours before departure. Upon arrival at the airport, PRM passengers should report to the information desk located between Departures Hall 1 and Arrivals Hall 1 for assistance until boarding.

Question 8

Can I book parking in advance at Montpellier Mediterranee Airport?

Accepted Answer

Yes, online parking reservations are available for periods ranging from 3 to 60 days. You can book your spot online up to 6 months in advance and as late as 1 hour before your arrival. While a dedicated space is not guaranteed, an available spot is assured in the P6 100% Web car park for online bookings.

Question 9

Are there charging stations for electric cars or mobile devices at the airport?

Accepted Answer

Yes, charging stations for electric vehicles are available at the P2 car park. Additionally, self-service charging stations for smartphones and tablets are provided throughout the passenger journey within the terminal.

Question 10

How can I call Montpellier Mediterranee Airport customer service from another country?

Accepted Answer

If you need to call Montpellier Mediterranee Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Airport Information Desk
Information Desk	+33 4 67 20 85 00 Call now
Customer Service
Customer Service	+33 825 83 00 03 Call now
General Aviation Desk / Business Centre
General Aviation / Business Centre	+33 4 67 20 86 60 Call now Open every day from 8am to 8pm
Parking Reservations
Parking Reservations	+33 4 67 20 85 42 Call now

Montpellier Mediterranee Airport Customer Service Number, Support Phone & Contact Info

About Montpellier Mediterranee Airport & Customer Service

Montpellier Mediterranee Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)