Question 1

How do I contact Walmart customer service?

Accepted Answer

You can contact Walmart customer service by calling 1-800-925-6278 (1-800-WALMART), using the live chat feature on the Walmart.com Help Center, or visiting the customer service desk at your local store.

Question 2

How do I return an item to Walmart?

Accepted Answer

Items purchased in-store or online can generally be returned within 90 days of purchase with a receipt. You can return items in-store, by mail, or by scheduling a pickup for eligible online orders through your Walmart account.

Question 3

How can I cancel or change my Walmart.com order?

Accepted Answer

You can cancel or edit your order through your Walmart account under 'Purchase History' as long as the order is still in the 'Processing' stage. Once an order is preparing to ship or has shipped, it cannot be canceled, but you can return it after delivery.

Question 4

How do I contact support for my Walmart+ membership?

Accepted Answer

For questions or to cancel your Walmart+ membership, you can manage your account online or call Walmart+ Support at 1-800-924-9206.

Question 5

What should I do if I lost an item at a Walmart store or have a missing delivery?

Accepted Answer

If you lost a personal item in-store, contact that specific store's customer service desk directly. If you are missing an item from an online delivery, log into your Walmart account, select the order in your purchase history, and choose the option to report an issue to request a refund or replacement.

Question 6

How do I contact Walmart MoneyCard customer service?

Accepted Answer

For assistance with your Walmart MoneyCard, including lost or stolen cards, you can call the dedicated support line at 1-877-937-4098 or use the chat feature in the Walmart MoneyCard app.

Question 7

Can I call Walmart customer service from abroad?

Accepted Answer

Yes, but toll-free numbers like 1-800-WALMART may not work internationally. If you are outside the US, it is best to use the live chat feature on Walmart.com or contact the specific international branch (e.g., Walmart Canada or Walmart Mexico) directly.

Question 8

How do I request a refund for a delayed or canceled order?

Accepted Answer

If Walmart cancels your order or if you return an item, the refund will be issued to your original payment method. It typically takes 3-5 business days for the funds to appear in your account, depending on your financial institution.

Question 9

Does Walmart offer accessibility support for customers with disabilities?

Accepted Answer

Yes, Walmart provides accessibility support. Customers needing assistance with website accessibility can call 1-800-966-6546. In-store, associates can assist with mobility devices, and pharmacies offer services like ScripTalk for visually impaired patients.

Question 10

How do I manage my Walmart credit card account?

Accepted Answer

You can manage your Capital One Walmart Rewards Mastercard online through the Capital One website or app. For phone support, call the number on the back of your card or reach customer service at 1-877-860-1250.

Question 11

How can I call Walmart customer service from another country?

Accepted Answer

If you need to call Walmart from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Care
General Support	+1 800 925 6278 Call now Daily 8am-10pm CST
Walmart Credit Card	+1 877 294 7880 Call now Daily 8am-10pm CST
Ethics & Compliance
Ethics Hotline	+1 800 963 8442 Call now
Financial Services
Capital One Walmart Rewards Mastercard	+1 877 860 1250 Call now
Walmart MoneyCard	+1 877 937 4098 Call now
Walmart Visa Gift Card	+1 866 633 9096 Call now
Mobile Services
Walmart Family Mobile	+1 877 440 9758 Call now
Online & Accessibility Support
Website & Accessibility Support	+1 800 966 6546 Call now
Walmart Canada
Customer Service (Canada)	+1 800 328 0402 Call now
TTY (Canada)	+1 800 439 0266 Call now
Walmart+
Walmart+ Support	+1 800 924 9206 Call now

Walmart Customer Service Phone Number & Contact Information

How to Contact Walmart

Walmart Customer Service Phone Numbers

Walmart Customer Service FAQ