Question 1

How can I access an Admirals Club lounge?

Accepted Answer

You can access Admirals Club lounges through an annual membership, by purchasing a One-Day Pass, holding a qualifying credit card (like the Citi® / AAdvantage® Executive World Elite Mastercard®), flying in a qualifying first or business class, having AAdvantage elite status on eligible international flights, or as uniformed U.S. military personnel with a same-day American Airlines flight.

Question 2

What is the guest policy for Admirals Club members?

Accepted Answer

Admirals Club members can bring their immediate family (spouse, domestic partner, and/or children under 18) or up to two guests. Guests must be accompanied by the eligible member and have a same-day boarding pass for an American Airlines or oneworld® airline flight.

Question 3

How do I purchase an Admirals Club One-Day Pass and what are its terms?

Accepted Answer

One-Day Passes can be purchased online or at select lounge locations for $79 or 7,900 AAdvantage® miles. They are valid for 24 hours from the first lounge visit and allow access for the pass holder and up to three children under 18, subject to lounge capacity. A same-day boarding pass for an eligible flight is required. One-Day Passes are non-refundable, non-changeable, and non-transferable.

Question 4

Can I cancel my Admirals Club membership and get a refund?

Accepted Answer

Annual membership fees are generally non-refundable and non-transferable. However, you may cancel an automatically renewed membership and receive a refund if done within 7 days of the new membership period, provided you have not visited an Admirals Club lounge during that period. To cancel, call 800-237-7971 daily between 8 a.m. – 10 p.m. (ET).

Question 5

Where can I find Admirals Club lounge locations and their operating hours?

Accepted Answer

Admirals Club lounges are located in domestic and international airports. A complete list of locations and their operating hours can be found on the American Airlines official website under the Admirals Club section. Hours can vary by location.

Question 6

What amenities are typically offered at Admirals Club lounges?

Accepted Answer

Admirals Club lounges typically offer complimentary snacks, house drinks (including beer, wine, and spirits), Wi-Fi, personal travel assistance, and quiet workspaces. Some locations may also feature made-to-order specialties, shower suites, business centers, and children's rooms.

Question 7

How can I access my Admirals Club digital membership card?

Accepted Answer

You can access your Admirals Club digital membership card through the American Airlines app. Open the app, sign in to your AAdvantage® account, go to your account summary, find 'View Admirals Club® card' in the app menu, and save it to your device's digital wallet.

Question 8

How can I call Admirals Club customer service from another country?

Accepted Answer

If you need to call Admirals Club from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+1 817 963 6100 Call now
Toll-Free Number
Toll-Free Number	+1 800 237 7971 Call now

Admirals Club Customer Service Number, Support Phone & Contact Info

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