Question 1

How can I get to Košice Airport?

Accepted Answer

Košice Airport is located approximately 6-10 kilometers from the city center. You can reach the airport by car, taxi, or public bus. The bus connects the airport with the city center, railway station, and bus station, with a journey time of about 20 minutes.

Question 2

What are the operating hours of Košice Airport?

Accepted Answer

Košice Airport is open 24 hours a day, 7 days a week. Passengers with early morning flights or those experiencing delays can wait inside the airport terminal.

Question 3

What should I do if my baggage is lost or damaged?

Accepted Answer

If your baggage is lost or damaged upon arrival, you should immediately contact the Baggage Claim Office located in the Arrivals Hall. You will need to fill out a Property Irregularity Report (PIR) and obtain a personal reference number. This reference number should then be used to contact your airline or insurance company, as each has its own procedures for claims.

Question 4

What steps should I take if my flight is delayed or cancelled?

Accepted Answer

In case of a flight delay or cancellation, passengers' rights are governed by Regulation (EC) No. 261/2004 of the European Parliament and of the Council. This regulation outlines compensation and assistance for passengers in such situations. You should contact your airline directly to understand your entitlements and the next steps.

Question 5

What items are prohibited from being carried on board an aircraft?

Accepted Answer

Passengers are generally prohibited from carrying dangerous items such as firearms, explosives, flammable substances, and sharp objects in both carry-on and checked baggage. Specific restrictions also apply to liquids, aerosols, and gels in carry-on luggage. It is advisable to check the detailed list of prohibited items on the airport's official website or with your airline before traveling.

Question 6

What are the hand luggage dimensions for airlines operating from Košice Airport?

Accepted Answer

Hand luggage dimensions vary by airline. For example, Swiss typically allows 55 x 40 x 23 cm, Ryanair allows small hand luggage up to 40 x 20 x 25 cm, Wizz Air up to 40 x 30 x 20 cm, and both LOT and Austrian Airlines generally permit 55 x 40 x 23 cm. It is crucial to verify the exact dimensions and weight limits with your specific airline before your flight.

Question 7

Is parking available at Košice Airport, and is a reservation required?

Accepted Answer

Yes, Košice Airport offers three parking options: P1 for short-term, P2 for escort/drop-off (with 10 minutes free), and P3 for long-term parking. A reservation for parking is generally not required; you can simply arrive, park, and pay upon departure. All parking lots are monitored by a camera system.

Question 8

How can passengers with reduced mobility or special needs receive assistance?

Accepted Answer

Passengers requiring assistance from airport staff must report this need to their airline at least 48 hours before the scheduled departure. This can be done via the airline's website, call center, or travel agency. Upon arrival at Košice Airport, check-in staff will provide assistance with all airport formalities, including providing a wheelchair if requested, until boarding the aircraft.

Question 9

Is Wi-Fi available at Košice Airport?

Accepted Answer

Yes, free Wi-Fi is available throughout Košice Airport without a time limit, allowing passengers to stay connected.

Question 10

How early should I arrive at Košice Airport before my flight?

Accepted Answer

It is generally recommended to arrive at Košice Airport at least 2 hours before your scheduled departure for short-haul flights and 3 hours for long-haul flights. This allows sufficient time for baggage check-in, security screening, and reaching your departure gate.

Question 11

How can I call Kosice Airport customer service from another country?

Accepted Answer

If you need to call Kosice Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Dispatch	+421 55 683 21 00 Call now
Lost And Found	+421 55 683 23 60 Call now +421 918 111 750 Call now
General Info
General Info	+421 55 683 21 82 Call now
Ground Handling
Ground Handling	+421 55 683 21 33 Call now
Sales/ Reservations
Sales/ Reservations	+421 55 683 23 98 Call now

Kosice Airport Customer Service Number, Support Phone & Contact Info

About Kosice Airport & Customer Service

Kosice Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)