Question 1

What is Blue Bird Airways' policy for carry-on luggage?

Accepted Answer

Passengers are generally allowed one piece of carry-on baggage, typically not exceeding 5 kg (some sources state 8 kg) and with maximum dimensions of 23 x 40 x 51 cm or 55 x 40 x 20 cm. Some fares may not include free carry-on baggage.

Question 2

What is Blue Bird Airways' policy for checked baggage?

Accepted Answer

Most fares do not include free checked baggage, which can be purchased at an additional cost. The maximum weight per bag is commonly 23 kg (or 32 kg for some fares), and total dimensions (length + width + height) should not exceed 158 cm.

Question 3

How can I check in for my Blue Bird Airways flight?

Accepted Answer

Online check-in is available for flights departing from Tel Aviv, from 24 hours up to 5 hours before departure, requiring a booking number (starting with "305" or "5") and the phone number used in the booking. Passengers with foreign passports must check in at the airport counters. It is recommended to arrive at the airport at least 3 hours before departure for flights from Tel Aviv and Berlin, and 2 hours for other destinations.

Question 4

What is Blue Bird Airways' refund policy?

Accepted Answer

Tickets are generally non-refundable unless the "Refund Your Ticket" service was purchased at the time of booking or if customer protection laws apply (e.g., for flights to/from Israel). Refunds for baggage and seat selections are typically not provided once payment is made, unless the service was not rendered by Blue Bird Airways. If your reservation was made through a travel agency, you should contact your agent for any refund inquiries.

Question 5

Can I get compensation for a delayed or canceled Blue Bird Airways flight?

Accepted Answer

Under EU Regulation 261/2004, passengers may be entitled to compensation of up to €600 if their flight is delayed by three hours or more, or if it is canceled less than 14 days before departure without prior notification.

Question 6

How can I contact Blue Bird Airways customer service?

Accepted Answer

You can contact Blue Bird Airways customer service via their hotline at +35621339286, or their Israel Call Centre at +972036211033 (Sunday - Thursday 9:00 to 17:00). They also offer an email address (info@bluebirdair.com), a contact form on their website, and a real-time chat option.

Question 7

Does Blue Bird Airways offer a frequent flyer program?

Accepted Answer

No, Blue Bird Airways does not currently operate a frequent flyer program.

Question 8

What is the policy for traveling with infants and children regarding strollers and car seats?

Accepted Answer

Strollers of any regular size and weight are accepted free of charge when traveling with an infant or toddler, but they are not accepted as carry-on items. Passengers flying with a baby (up to 2 years old) are also allowed to bring a diaper bag (not exceeding 40 x 30 x 20 cm and up to 5 kg) free of charge. Car seats or booster seats will be charged as additional luggage.

Question 9

What should I do if my Blue Bird Airways booking was made through a travel agency?

Accepted Answer

If your reservation was made via a travel agency, you should contact your agent for any inquiries regarding changes, cancellations, or refunds.

Question 10

How can I call Blue Bird Airways customer service from another country?

Accepted Answer

If you need to call Blue Bird Airways from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Athens Office
Athens Office / Airport	+30 281 033 6326 Call now Daily 24hrs
Call Centre (Israel)
Main	+972 3 621 1033 Call now Sunday - Thursday 9:00 to 17:00
Customer Service Hotline
Main	+356 2133 9286 Call now
Head Office
Main	+30 281 033 6326 Call now
Lost & Found (Mykonos Airport)
Main	+30 2289 440067 Call now

Blue Bird Airways Customer Service Number, Support Phone & Contact Info

About Blue Bird Airways & Customer Service

Blue Bird Airways's Customer Service Phone Numbers

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