Question 1

How can I contact Sevilla Airport customer service from abroad?

Accepted Answer

You can contact Sevilla Airport's general information and customer service line by calling +34 954 449 000. For general inquiries related to Aena airports, including Sevilla, you can also use +34 913 211 000.

Question 2

What should I do if I lose an item at Sevilla Airport?

Accepted Answer

If you lose an item within the airport facilities (check-in, security, waiting areas, shops, baggage claim), you should contact the Seville Airport Lost Property office. You can reach them by phone at +34 954 449 214 or via email at svq.servicios.objetosperdidos@aena.es. Their operating hours are Monday to Friday from 9:00 am to 7:30 pm, and Saturdays, Sundays, and public holidays from 9:30 am to 3:00 pm. For items lost on an aircraft, you must contact your airline directly.

Question 3

Who should I contact for lost or damaged baggage?

Accepted Answer

For lost or damaged checked baggage, you should contact your specific airline or their designated handling agent directly at their desk in the arrivals area. The airport's lost property office handles items lost within the terminal, not checked luggage.

Question 4

How can I request assistance for reduced mobility (PRM) at Sevilla Airport?

Accepted Answer

Passengers requiring assistance for reduced mobility (PRM) should notify their airline, tour operator, or travel agent at least 48 hours before traveling. Additionally, you can contact Aena's assistance service by calling +34 913 211 000. Meeting points are available throughout the airport for pre-arranged assistance.

Question 5

What are the operating hours of Sevilla Airport's passenger terminal?

Accepted Answer

The passenger terminal at Sevilla Airport generally operates from 4:30 AM to 1:30 AM, though some days it may open at 3:30 AM based on airline requests.

Question 6

How early should I arrive at Sevilla Airport for my flight?

Accepted Answer

For domestic flights, it is recommended to arrive 2 hours before departure, or 2 hours 30 minutes during peak hours (5-8 AM, 4-7 PM). For international flights, arrive 3 hours before departure, or 3 hours 30 minutes during peak periods, to allow for check-in, security, and passport control.

Question 7

Is there free Wi-Fi available at Sevilla Airport?

Accepted Answer

Yes, Sevilla Airport offers a free Wi-Fi service provided by Aena. You can connect to the 'AIRPORT FREE WIFI AENA' network and register via email, Facebook, or LinkedIn.

Question 8

Are there currency exchange services or ATMs at the airport?

Accepted Answer

The airport has ATMs available, specifically Santander bank machines located in the departures hall and boarding zone. However, there are no currency exchange offices at Sevilla Airport.

Question 9

What are the transportation options from Sevilla Airport to the city center?

Accepted Answer

You can travel from Sevilla Airport to the city center by bus or taxi. The 'Especial Aeropuerto' (EA) bus line connects the airport with key points in Seville, including the Santa Justa train station and Plaza de Armas, with a journey time of approximately 25-40 minutes. Taxis are also readily available outside the terminal.

Question 10

Is there a left luggage facility at Sevilla Airport?

Accepted Answer

No, there is no left luggage or luggage storage facility available at Sevilla Airport.

Question 11

How can I call Sevilla Airport customer service from another country?

Accepted Answer

If you need to call Sevilla Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Assistance for People with Reduced Mobility (PRM)
Aena General Information & PRM Assistance	+34 913 21 10 00 Call now
Customer Service
Customer Service	+34 954 44 90 00 Call now
Lost & Found
Lost & Found Office	+34 954 44 92 14 Call now Monday to Friday: 9:00 am to 7:30 pm; Saturdays, Sundays, and public holidays: 9:30 am to 3:00 pm

Sevilla Airport Customer Service Number, Support Phone & Contact Info

About Sevilla Airport & Customer Service

Sevilla Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)