Question 1

How can I contact Sabiha Gökçen International Airport's customer service?

Accepted Answer

You can reach the SAWCare Call Center 24/7 by dialing +90 444 3 729. For general inquiries or suggestions, you can also use the contact form on the official website.

Question 2

What should I do if I lose an item at Sabiha Gökçen International Airport?

Accepted Answer

If you lost an item within the airport terminal (e.g., waiting areas, check-in counters, shops), you should contact the airport's Lost and Found service. Their desk is located on the Domestic Departures Level, Landside Area, and is open daily from 08:00 to 23:30. You can reach them by phone at +90 216 588 88 64 (Domestic) or +90 216 588 88 67 (International), or by filling out an online inquiry form on the airport's website. If you lost an item on board an arriving aircraft, you should contact your airline's Lost and Found department or its ground handling partner directly.

Question 3

What are the operating hours of Sabiha Gökçen International Airport?

Accepted Answer

Sabiha Gökçen International Airport operates 24 hours a day, seven days a week.

Question 4

Is there Wi-Fi available at Sabiha Gökçen International Airport?

Accepted Answer

Yes, free Wi-Fi is available throughout the airport, allowing passengers to stay connected while waiting for their flights.

Question 5

Where can I find medical assistance or a pharmacy at the airport?

Accepted Answer

The airport provides medical services and first aid facilities for emergencies. Additionally, Nuray Pharmacy is located in the international departures landside area of the passenger terminal and is open 24/7. You can contact the pharmacy at +90 216 588 52 12.

Question 6

Does Sabiha Gökçen International Airport offer services for passengers with disabilities?

Accepted Answer

Yes, the terminal is equipped with ramps, lifts, and escalators, as well as disabled toilets throughout the building. There are also dedicated parking spaces near the Departures Hall entrance. Airlines provide wheelchairs and assistance during boarding and disembarking; it is advisable to contact your airline 48 hours in advance to arrange this.

Question 7

How can I get information about flights at Sabiha Gökçen International Airport?

Accepted Answer

For specific flight-related inquiries, passengers are advised to contact their respective airlines' call centers. For general airport information, you can reach the SAWCare Call Center at +90 444 3 729.

Question 8

Are there currency exchange and banking services available at the airport?

Accepted Answer

Yes, the airport has currency exchange offices and ATMs where you can withdraw Turkish Lira (TRY) or exchange foreign currency. Branch offices of banks are located on the arrivals level in the domestic landside area.

Question 9

What should I do if my checked baggage is delayed or damaged upon arrival?

Accepted Answer

If your baggage does not appear or is damaged upon arrival, you should apply to the Left Baggage Office or the Ground Handling Staff of your airline. They will make the necessary arrangements after you provide correct details about your baggage. The International Baggage Recovery System will track your baggage. In cases where baggage is not recovered, you may be eligible for compensation based on weight.

Question 10

How can I get to and from Sabiha Gökçen International Airport?

Accepted Answer

Sabiha Gökçen International Airport is well-connected to the city center. You can reach it via public transport, including bus lines (E3, E9, E10, 16S, 132) and the metro, which connects directly to the city center. Taxis operate 24/7, and car rental services are also available at the airport.

Question 11

How can I call Sabiha Gokcen International Airport customer service from another country?

Accepted Answer

If you need to call Sabiha Gokcen International Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Carpark Office	+90 216 588 88 57 Call now
Hotel Information And Transfer	+90 850 255 9595 Call now
ISG Management	+90 216 588 80 00 Call now
Left Baggage Office	+90 216 588 88 02 Call now
Lost And Found International Office	+90 216 588 88 67 Call now
Lost And Found Office	+90 216 588 88 64 Call now
Nuray Pharmacy	+90 216 588 52 13 Call now
Nuray Pharmacy Mobile	+90 549 323 11 01 Call now
Pegasus Airlines and Airclinic	+90 216 588 22 22 Call now
PortClinic	+90 216 588 87 80 Call now
Sabiha Gokcen Airport Hotel	+90 216 588 50 00 Call now
SAWCare Call Center	+90 4443729 Call now
TGS Lost And Found International Office	+90 216 588 89 26 Call now
TGS Lost And Found Office	+90 216 588 89 32 Call now
Turkish Airlines and Anadolujet Passengers	+90 212 463 65 19 Call now
Valet Parking	+90 216 588 80 53 Call now +90 216 588 88 52 Call now
Customer Service Number
International	+1 216 588 5188 Call now
General Info
General Info	+90 216 588 88 88 Call now
WhatsApp Support
WhatsApp Phone	+90 536 320 95 90 Call now

Sabiha Gokcen International Airport Customer Service Number, Support Phone & Contact Info

About Sabiha Gokcen International Airport & Customer Service

Sabiha Gokcen International Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)