Question 1

What happened to Silver Airways?

Accepted Answer

Silver Airways ceased all flight operations on June 11, 2025, and subsequently entered Chapter 7 bankruptcy liquidation on July 29, 2025.

Question 2

How can I get a refund for a canceled Silver Airways flight?

Accepted Answer

Passengers who booked flights with Silver Airways should contact their credit card company or travel agency to request a refund. The U.S. Department of Transportation rules entitle passengers to an automatic refund if the airline cancels a flight and does not rebook them, or if the rebooking is not accepted.

Question 3

What should I do if I had a future flight booked with Silver Airways?

Accepted Answer

All flights were canceled as of June 11, 2025. Passengers should not go to the airport. For refund inquiries, contact your credit card company or travel agency.

Question 4

Are there any active customer service phone numbers for Silver Airways?

Accepted Answer

No, as Silver Airways has ceased all operations, there are no active customer service departments or phone numbers for new inquiries or services.

Question 5

What was Silver Airways' baggage policy?

Accepted Answer

Prior to ceasing operations, Silver Airways generally did not offer a complimentary checked baggage allowance; passengers were required to purchase it separately. The maximum weight limit for checked bags was typically 50 lbs (23 kg) and dimensions were 62 inches (157 cm).

Question 6

Did Silver Airways have a frequent flyer program?

Accepted Answer

Silver Airways did not have its own frequent flyer program. However, it had codeshare agreements with partner airlines like United Airlines, American Airlines, and JetBlue, allowing members of their loyalty programs to earn miles on Silver flights.

Question 7

What types of aircraft did Silver Airways operate?

Accepted Answer

Silver Airways primarily operated a fleet of ATR 42-600 and ATR 72-600 turboprop aircraft.

Question 8

Where was Silver Airways headquartered?

Accepted Answer

Silver Airways was headquartered in Hollywood, Florida, near Fort Lauderdale.

Question 9

What was Silver Airways' policy on flight cancellations and changes?

Accepted Answer

Before ceasing operations, Silver Airways had a 24-hour cancellation policy allowing free cancellation if booked at least 7 days before departure. After this window, cancellation fees applied, and refunds were generally only issued for refundable tickets. However, with the airline's cessation of operations, all flights were canceled.

Question 10

How were special assistance requests handled by Silver Airways?

Accepted Answer

Prior to ceasing operations, Silver Airways provided support for passengers traveling with wheelchairs and mobility aids, accepting all types including electric ones, with advance notice required for planning and battery handling. However, with operations ceased, such services are no longer available.

Question 11

How can I call Silver Airways customer service from another country?

Accepted Answer

If you need to call Silver Airways from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+1 800 881 4999 Call now +1 954 414 8011 Call now
Reservation Office	+1 801 401 9100 Call now
Travel Insurance	+1 866 680 9832 Call now
Toll-Free Number
Reservation Office	+1 844 674 5837 Call now

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