Question 1

How can I retrieve lost luggage or items at Dubrovnik Airport?

Accepted Answer

If you have lost luggage or items, you should contact the Lost & Found office at Dubrovnik Airport. The airport's Lost & Found department can be reached directly for assistance.

Question 2

What are the rules for carrying liquids in hand luggage?

Accepted Answer

Following EU regulations, liquids in hand luggage must be in containers of 100 ml or less, packed in a single, transparent, re-sealable 1-liter plastic bag. Essential medical and special food products (like baby food) for consumption during the journey are also permitted, and authentication may be requested. Liquids purchased from duty-free shops at any EU airport or aircraft, packed in sealed security bags with visible proof of purchase, are also allowed.

Question 3

How do I arrange for special assistance at Dubrovnik Airport?

Accepted Answer

Passengers requiring special assistance, such as those with reduced mobility or needing wheelchair support, should inform their travel agent or airline at least 48 hours before departure. This allows the airport and airline to prepare the necessary assistance from check-in to boarding.

Question 4

What are the recommended check-in times for flights from Dubrovnik Airport?

Accepted Answer

While specific check-in times can vary by airline, it is generally advised to arrive at least 2 hours 30 minutes before departure for check-in. For passengers traveling with hand baggage only and already possessing a boarding pass, it is recommended to arrive at least 90 minutes prior to the flight.

Question 5

Does Dubrovnik Airport offer a Fast Track service for security?

Accepted Answer

Dubrovnik Airport does not currently offer a Fast Track service for security. Passengers should allow ample time for security screening procedures.

Question 6

Are there any airport lounges available at Dubrovnik Airport?

Accepted Answer

Currently, there are no public airport lounges available at Dubrovnik Airport.

Question 7

How can I find information about parking at Dubrovnik Airport?

Accepted Answer

Dubrovnik Airport provides various parking options, including short-term and long-term parking. Information regarding parking services, including prices and locations, can be found by contacting the Parking Service directly.

Question 8

What are the transportation options from Dubrovnik Airport to the city center?

Accepted Answer

Transportation options from Dubrovnik Airport to the city center include taxis, shuttle buses, and public bus services (Libertas lines 11, 27, 38). Shuttle coaches typically depart after every scheduled incoming flight, and public buses offer a budget-friendly option, though schedules should be checked in advance.

Question 9

Where can I get general information about Dubrovnik Airport?

Accepted Answer

For general information regarding flights, airport facilities, or other inquiries, you can contact the Airport Information desk.

Question 10

How can I call Dubrovnik Airport customer service from another country?

Accepted Answer

If you need to call Dubrovnik Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
General Aviation Terminal	+385 20 773 301 Call now +385 98 413 409 Call now
General Info
General Info	+385 20 773 100 Call now +385 20 773 333 Call now +385 20 773 377 Call now
Headquarters
Headquarters	+385 20 773 222 Call now
Sales/ Reservations
Airport Ticketing Office / Travel Centar	+385 20 773 332 Call now

Dubrovnik Airport Customer Service Number, Support Phone & Contact Info

About Dubrovnik Airport & Customer Service

Dubrovnik Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)