Question 1

How can I contact Ras Al Khaimah International Airport for general inquiries?

Accepted Answer

For general information and inquiries, you can contact Ras Al Khaimah International Airport by calling +971 7 2075200 or by sending an email to info@rakairport.com.

Question 2

What should I do if I lose an item at Ras Al Khaimah International Airport?

Accepted Answer

If you have lost belongings at Ras Al Khaimah International Airport, you should contact the Lost & Found service by calling +971 7 2075200 and asking for extension 5236, or by emailing lostandfound@rakairport.com.

Question 3

Where can I find information about flight arrivals and departures at RKT?

Accepted Answer

To check the status of flights or for other queries, you can reach out to the information desk at the airport. The official website, www.rakairport.com, also provides flight information.

Question 4

Are there facilities for passengers with special needs or people of determination at the airport?

Accepted Answer

Yes, Ras Al Khaimah International Airport provides services for people of determination, including wheelchairs, Ambu-lifts, and designated toilets to ensure a comfortable travel experience.

Question 5

What are the security rules for carrying liquid items in hand baggage at RKT?

Accepted Answer

Liquids in hand baggage must be in containers no larger than 100ml. These containers must be placed in a transparent, re-sealable plastic bag with a capacity of 1 liter, and each passenger is allowed only one such bag, which must be presented separately at security screening. Exemptions apply for medicines and dietary requirements needed during the flight.

Question 6

Is free Wi-Fi available at Ras Al Khaimah International Airport?

Accepted Answer

Yes, both the arrival and departure terminals at Ras Al Khaimah International Airport offer free Wi-Fi for the convenience of travelers.

Question 7

Can tourists claim a VAT refund for purchases made in the UAE at Ras Al Khaimah Airport?

Accepted Answer

Yes, eligible tourists can claim a refund on the 5% VAT paid on purchases made from participating retailers in the UAE. The refund can be processed through a special electronic system at the departure port by presenting tax invoices, 'tax-free' tags, a passport copy, and a credit card copy.

Question 8

What medical facilities are available at Ras Al Khaimah International Airport in case of an emergency?

Accepted Answer

The airport ensures a nurse is always available for minor complaints, and ambulances and Ambu-lifts are on standby. For severe cases requiring expert medical assistance, nearby hospitals such as RAK Hospital (+971-7-222-5555) can be contacted.

Question 9

How can I provide feedback or make a complaint regarding my experience at Ras Al Khaimah International Airport?

Accepted Answer

You can submit feedback or complaints by emailing feedback@rakairport.com.

Question 10

How can I call Ras Al Khaimah Airport customer service from another country?

Accepted Answer

If you need to call Ras Al Khaimah Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Apron Services	+971 50 627 6205 Call now
Cargo Department	+971 50 627 1310 Call now
Ground Handling Department	+971 50 487 2704 Call now
General Info
General Info	+971 7 207 5200 Call now
Lost & Found
Lost & Found	+971 720752005236 Call now
Media
Marketing Inquiries	+971 7 207 5205 Call now
PR Inquiries	+971 7 244 9111 Call now

Ras Al Khaimah Airport Customer Service Number, Support Phone & Contact Info

About Ras Al Khaimah Airport & Customer Service

Ras Al Khaimah Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)