Question 1

How can I contact Tibet Airlines customer service?

Accepted Answer

Customers can reach Tibet Airlines customer service through their hotline at +862895071717. Other contact numbers include +86 28 5820 7888 and +86 40 0808 9188. For general inquiries, an email can be sent to service@tibetairlines.com.

Question 2

What is the baggage allowance for Tibet Airlines flights?

Accepted Answer

For carry-on baggage, passengers are generally allowed one item weighing up to 5kg with maximum dimensions of 20 x 40 x 55 cm. Business Class passengers may be allowed two carry-on items. Checked baggage allowance varies by class: Economy Class typically allows 20kg for domestic flights and 23kg for international flights, Business Class 30kg, and First Class 40kg. No single piece of checked baggage should exceed 32kg, and the total weight for checked luggage should be within 50kg.

Question 3

How do I check in for my Tibet Airlines flight?

Accepted Answer

Passengers can utilize online check-in via the official Tibet Airlines website, usually available from 24 hours before the scheduled departure time. Alternatively, airport check-in is available at Tibet Airlines counters, which typically close 60 to 180 minutes before the flight's departure.

Question 4

What is Tibet Airlines' policy regarding flight cancellations and refunds?

Accepted Answer

Flight tickets with Tibet Airlines can be cancelled and refunded, subject to the specific fare rules of the purchased ticket. Changes and rescheduling options are also available by directly contacting the airline. Cancellation fees and refund eligibility are dependent on the fare class and the timing of the cancellation request.

Question 5

Can I make changes to my Tibet Airlines flight booking?

Accepted Answer

Yes, changes such as rescheduling a flight may be possible. Passengers should contact Tibet Airlines directly to inquire about modifications to their booking. Any changes are subject to the fare rules of the original ticket and may incur additional fees or fare differences.

Question 6

What are the specific dimensions for carry-on baggage on Tibet Airlines?

Accepted Answer

The maximum allowable dimensions for carry-on baggage on Tibet Airlines flights are 20 cm (length) x 40 cm (width) x 55 cm (height). The weight limit for a single carry-on item is generally 5kg.

Question 7

Is there a maximum weight limit for individual checked baggage pieces?

Accepted Answer

Yes, for safety and operational reasons, no single piece of checked baggage on Tibet Airlines flights can weigh more than 32kg. The overall total weight for checked luggage per passenger should be within 50kg.

Question 8

What should I know about flying to high-altitude destinations with Tibet Airlines?

Accepted Answer

Tibet Airlines specializes in high-altitude operations, utilizing aircraft like the Airbus A319 that are specifically adapted for the challenging conditions of the Tibetan Plateau. Passengers flying to high-altitude destinations should be aware of potential altitude sickness and are advised to consult with their doctor if they have concerns. The airline's expertise ensures safer and more dependable service for these unique routes.

Question 9

How far in advance can I book a flight with Tibet Airlines?

Accepted Answer

Generally, Tibet Airlines flights can be booked approximately one year in advance of the departure date. It is advisable to book flights after confirming your tour itinerary and ensuring all necessary travel permits are obtainable, especially for travel to Tibet.

Question 10

How can I call Tibet Airlines customer service from another country?

Accepted Answer

If you need to call Tibet Airlines from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
General Inquiry	+86 28 5820 7888 Call now 24/7 CST +86 400 808 9188 Call now 24/7 CST
Hotline	+86 28 9507 1717 Call now 24/7 CST

Tibet Airlines Customer Service Phone Number & Contact Information

How to Contact Tibet Airlines

Tibet Airlines Customer Service Phone Numbers

Tibet Airlines Customer Service FAQ