Question 1

How do I book a flight online?

Accepted Answer

You can book a flight by visiting the "Book Online" option on the Bhutan Airlines website. The process involves searching for a suitable flight, selecting fares, inserting passenger and payment details, and receiving a confirmation.

Question 2

Can I check flight availability and fares without purchasing a ticket?

Accepted Answer

Yes, you can check flight availability and fares without actually purchasing a ticket, as payment is only taken if you choose to complete a booking.

Question 3

Is Bhutan Airlines online booking valid for travel on other airlines?

Accepted Answer

No, currently all online bookings are solely for travel on Bhutan Airlines.

Question 4

Can I make an online booking and pay at a Bhutan Airlines office?

Accepted Answer

Fares displayed online are for sale and payment on www.bhutanairlines.bt only. Due to ticketing regulations, a different fare may apply if you wish to pay for tickets at a Bhutan Airlines office.

Question 5

What is the maximum number of travelers for whom I can make an online reservation?

Accepted Answer

You can book online for up to nine (9) passengers, including adults and children. Infants are correlated to the number of adults in the traveling party.

Question 6

What is the carry-on baggage allowance?

Accepted Answer

Carry-on baggage must not exceed dimensions of 55L x 40W x 20D cm and a maximum weight of 7 kg. In addition to one piece of cabin baggage, passengers may carry items such as a lady's handbag, an overcoat, a blanket, a camera, reading material, infant's feed, a collapsible wheelchair, or a walking stick.

Question 7

What is the checked baggage allowance?

Accepted Answer

For most flights, Economy Class passengers are allowed 30 kg and Business Class passengers are allowed 40 kg of checked luggage. For the Gaya-Paro route, Business Class is 30 kg and Economy Class is 20 kg.

Question 8

What should I do if my baggage is lost or mishandled?

Accepted Answer

If your baggage is received damaged, delayed, or lost, you should contact Bhutan Airlines personnel in the arrival hall immediately to file a report. A copy of the report with a reference number will be provided for follow-up action.

Question 9

What is the flight cancellation policy?

Accepted Answer

Cancellation policies vary. Generally, a higher percentage refund is permitted for tickets cancelled further in advance (e.g., 90% for more than 35 days before travel, 75% for 15-34 days, 50% for 8-14 days), with no refund for cancellations made less than 8 days before travel. An administration charge may apply.

Question 10

When do check-in counters close?

Accepted Answer

Check-in counters close 45 minutes before the scheduled departure time for all classes. Passengers who do not report to the airport by this time may be offloaded. The boarding gate closes 25 minutes before departure time.

Question 11

How can I call Bhutan Airlines customer service from another country?

Accepted Answer

If you need to call Bhutan Airlines from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+975 77 10 60 11 Call now
Location In Bangkok	+66 82 613 9211 Call now
Location In Kolkata	+91 94328 38648 Call now
Location In New Delhi	+91 11 4701 3839 Call now
Location In Paro	+975 77 12 12 21 Call now
Toll Free	97577106011124 Call now

Bhutan Airlines Customer Service Number, Support Phone & Contact Info

About Bhutan Airlines & Customer Service

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