Question 1

How can I contact Cyprus Airways customer service?

Accepted Answer

You can contact Cyprus Airways customer service by calling their Call Center at +357 24 000053 or by sending an email to callcenter@cyprusairways.com. This contact information is available for general questions, feedback, and assistance.

Question 2

What should I do if my flight is affected by geopolitical developments?

Accepted Answer

If your flight has been affected by ongoing geopolitical developments, you should contact the Cyprus Airways Call Center at +357 24 000053 or email callcenter@cyprusairways.com to review your current options. The airline continuously monitors developments and coordinates with competent authorities for schedule adjustments.

Question 3

How can I make changes to my ticket or request a refund?

Accepted Answer

For ticket changes, reissues, or refund requests, you can submit a request through the 'Contact Us' section on the Cyprus Airways website. They have specific forms for 'Change / Reissue Ticket Request' and 'Refund Request'.

Question 4

What is the policy for delayed or damaged baggage?

Accepted Answer

In case of delayed or damaged baggage, you should submit a claim. Cyprus Airways provides a specific option for 'Baggage Delayed / Damaged Claim' through their 'Contact Us' page on the official website.

Question 5

How can I get information about special assistance for my flight?

Accepted Answer

Cyprus Airways offers special assistance for passengers with disabilities, children traveling alone, pregnant women, new parents, and those traveling with pets. Information regarding these services can be found on their website under the 'Special Assistance' section. It is advisable to notify the airline at least 48 hours before departure for required assistance.

Question 6

What are my rights if my Cyprus Airways flight is cancelled or delayed?

Accepted Answer

As Cyprus Airways is based within the EU, most of its flights are protected by EC 261, which grants passengers the right to claim compensation for delayed, cancelled, or overbooked flights under certain conditions. If your flight is cancelled less than 14 days before departure, you may be entitled to compensation and alternative transportation or a refund.

Question 7

Can I hold my booking without immediate payment?

Accepted Answer

Yes, Cyprus Airways offers a 'Hold My Booking' service that allows you to secure your chosen flight and fare without immediate payment. A modest, non-refundable fee of €3 per passenger per one-way flight applies. The holding period is typically 5 days for reservations made up to 14 days before departure, and 48 hours for reservations made up to 7 days before departure.

Question 8

How can I provide feedback or make a complaint?

Accepted Answer

You can provide general feedback or submit a complaint through the 'Contact Us' section on the Cyprus Airways website. They have a dedicated option for 'Feedback / Complaints' to ensure your concerns are addressed.

Question 9

Where can I find information about baggage allowance?

Accepted Answer

Details regarding baggage allowance, including carry-on and checked baggage policies, can be found on the Cyprus Airways official website under the 'Baggage' section within 'PLAN YOUR TRIP'.

Question 10

Does Cyprus Airways offer online check-in?

Accepted Answer

Yes, Cyprus Airways provides an online check-in service. You can access this feature through their website to check in for your flight prior to arriving at the airport.

Question 11

How can I call Cyprus Airways customer service from another country?

Accepted Answer

If you need to call Cyprus Airways from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Agents’ Support	+357 24 022206 Call now
Cyprus Holiday	+357 24 022700 Call now
Direct line	+357 24 000053 Call now
Legal
Privacy Inquiries	+357 24 020980 Call now

Cyprus Airways Customer Service Number, Support Phone & Contact Info

About Cyprus Airways & Customer Service

Cyprus Airways's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)