Question 1

How can I contact Lima Airport for general inquiries?

Accepted Answer

For general information and inquiries, you can contact the Lima Airport contact center by calling +5115173500. This number can assist with various questions regarding airport services and facilities.

Question 2

What should I do if I lose an item at Lima Airport?

Accepted Answer

If you lose an item within the airport terminal, you should contact the airport's Lost and Found Office. You can reach them by calling +5115173712. Their operating hours are Monday to Sunday, 8:45 AM to 1:00 PM and 2:00 PM to 6:00 PM. Alternatively, you can send an email to hallazgos@lima-airport.com. If the item was lost on an airplane, you must contact your airline directly.

Question 3

How can I request special assistance for passengers with disabilities or reduced mobility?

Accepted Answer

Lima Airport provides various accessibility facilities and services for passengers with special needs. For priority assistance, wheelchair loans, or other support, you can contact the Airport Assistance line at +5115173100. It is also recommended to contact your airline in advance to arrange any specific assistance required throughout your journey.

Question 4

Is there a medical center at Lima Airport and how can I contact it?

Accepted Answer

Yes, Jorge Chávez International Airport has an Airport Medical Center available 24 hours a day for emergency medical care. You can contact them directly at +5115751719 for assistance.

Question 5

Does Lima Airport offer free Wi-Fi?

Accepted Answer

Yes, Lima Airport offers free Wi-Fi service. Passengers can connect to the "FreeWifiJorgeChavez" network from their phone or laptop. There are also numerous charging stations available throughout the terminal, especially near boarding gates and in food courts.

Question 6

What are the transportation options from Lima Airport to the city center or tourist areas?

Accepted Answer

Several transportation options are available from Lima Airport. You can choose between official airport taxis, rideshare services (like Uber or Cabify), or the Airport Express Lima bus, which provides direct connections to popular districts such as Miraflores. These services are typically available just outside the main public area on the first floor after exiting the arrivals hall.

Question 7

Where can I find information about parking at Lima Airport?

Accepted Answer

Lima Airport offers hourly and daily parking options located across from the main terminal. For detailed information on rates, lots, and payment methods (VISA and Mastercard are accepted), you can contact the parking lot administrator, Los Portales Estacionamientos SAC, via email at parking@lap.com.pe.

Question 8

What are the operating hours of Lima Airport?

Accepted Answer

Jorge Chávez International Airport operates 24 hours a day, providing continuous service for both landside and airside access.

Question 9

What should I do if my checked baggage is lost or damaged?

Accepted Answer

If your checked baggage is lost or damaged, you must contact your airline's representative directly. The airline is responsible for baggage checked in for a flight.

Question 10

Are there facilities for families with babies at Lima Airport?

Accepted Answer

Yes, Lima Airport provides facilities for families, including family restrooms and a private breastfeeding room within the terminal. Additionally, baby stroller loans are available at the Information Modules.

Question 11

How can I call Lima Airport customer service from another country?

Accepted Answer

If you need to call Lima Airport from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Airport Medical Center
Medical Assistance	+51 1 5751719 Call now 24 hours
General Info
General Info	+51 1 5173500 Call now
Lost and Found
Lost and Found Office	+51 1 5173712 Call now Monday to Sunday 8:45 AM to 1:00 PM and 2:00 PM to 6:00 PM (Peru time)
Media
Media	+51 1 5116055 Call now
Special Assistance
Airport Assistance / Wheelchair Assistance	+51 1 5173100 Call now

Lima Airport Customer Service Number, Support Phone & Contact Info

About Lima Airport & Customer Service

Lima Airport's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)