Question 1

How can I contact MPH Club customer service from abroad?

Accepted Answer

International customers can reach MPH Club's customer support by calling their local support line at +1-305-330-6322. You can also email them at info@mphclub.com for assistance with reservations, inquiries, or support.

Question 2

What is the cancellation and refund policy for car rentals?

Accepted Answer

Cancellations must be made at least 24 hours in advance of your reservation to receive a full refund. If you cancel within 24 hours of your rental period, you will not receive a refund, but you will be issued an in-house credit that can be applied toward a future reservation.

Question 3

Do you require a security deposit to rent an exotic car?

Accepted Answer

Yes, a refundable security deposit is required when renting any vehicle from the fleet. The deposit amount varies depending on the specific vehicle reserved. An authorization is run on your credit card, and the funds are released upon the return of the undamaged vehicle.

Question 4

Can international visitors rent a car from MPH Club?

Accepted Answer

Yes, international visitors are welcome to rent vehicles. You must be 21 years or older and provide a valid passport along with a valid driver's license from your home country. International drivers also have the option to purchase insurance through a third party if they do not have their own full coverage.

Question 5

What are the insurance requirements for renting a vehicle?

Accepted Answer

All domestic drivers must provide their own full coverage auto insurance that transfers to the rental vehicle. International drivers who do not have US-based full coverage insurance can purchase the necessary insurance coverage exclusively through a third-party provider recommended by MPH Club.

Question 6

Is there a mileage limit on luxury and exotic car rentals?

Accepted Answer

Yes, each daily reservation includes a strict limit of 100 miles per day. Any additional mileage driven over this limit will incur an extra cost, which varies depending on the specific vehicle model you have rented. Prepaying for extra miles is not an option.

Question 7

Can I have my rental car delivered to my hotel or the airport?

Accepted Answer

Yes, MPH Club offers convenient vehicle delivery and pick-up services. They can deliver your exotic or luxury car directly to your hotel, home, or the airport. Delivery costs vary depending on the distance and destination, so it is recommended to request a pricing estimate from your sales representative.

Question 8

What happens if I receive a traffic ticket or toll violation during my rental?

Accepted Answer

The renter is fully responsible for all traffic tickets, toll violations, or parking citations issued while the vehicle is in their possession. You will be liable for paying any associated penalties, fees, towing charges, or impound costs incurred during your rental period.

Question 9

Can I add an additional driver to my rental agreement?

Accepted Answer

Yes, you can add multiple drivers to your rental agreement. However, each additional driver must meet the same rental criteria as the primary renter, which includes being at least 21 years old, providing a valid driver's license, and supplying proof of full coverage insurance. A consumer report fee may also apply.

Question 10

How can I call MPH Club customer service from another country?

Accepted Answer

If you need to call MPH Club from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Sales & Support
Local Support	+1 305 330 6322 Call now Daily 9am-6pm EST
Toll Free	+1 888 674 4044 Call now Daily 9am-6pm EST

MPH Club Customer Service Phone Number & Contact Information

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