Question 1

How can I contact Spirit Airlines customer service?

Accepted Answer

You can contact Spirit Airlines customer service 24 hours a day, 7 days a week, by chatting with them online, texting them at 48763, or using WhatsApp at +18557283555. For general inquiries or reservations, you can also call +18557283555.

Question 2

What is Spirit Airlines' policy on changing or canceling a reservation?

Accepted Answer

You can change or cancel your reservation online via Spirit.com or through the Spirit mobile app by accessing the "My Trips" tab. Fees may apply for changes or cancellations. If your flight is canceled or significantly delayed by more than two hours, you may be eligible for a refund or rebooking at no additional charge.

Question 3

How can I check my Spirit Airlines flight status?

Accepted Answer

You can check your flight status on the Spirit Airlines website or through their mobile app. It is also recommended to check your email for notifications regarding potential delays or cancellations.

Question 4

What is Spirit Airlines' baggage policy and how do I report mishandled baggage?

Accepted Answer

Spirit Airlines charges for both carry-on and checked bags, with prices varying based on the route and time of purchase. For mishandled baggage (delayed, damaged, or lost), it is important to create a report at the airport of arrival, preferably within 4 hours for domestic travel or within 7-21 days for international travel, depending on the issue. You can also contact Central Baggage via the Baggage Service web portal.

Question 5

How do I get a refund for a canceled or significantly delayed flight?

Accepted Answer

If Spirit Airlines cancels your flight or significantly delays it by more than two hours, you have options including a refund to the original form of payment or rebooking. If you choose not to travel due to a disruption, you can initiate a refund request through the "Let's Chat" option on their website. Automatic refunds are processed for eligible situations within 7 business days.

Question 6

How can I check in for my Spirit Airlines flight?

Accepted Answer

You can check in for your Spirit Airlines flight online via their website, through the Spirit Airlines mobile app, at self-service kiosks at the airport, or at the check-in counters. Online check-in typically opens 24 hours before departure.

Question 7

What is the Free Spirit loyalty program and how do I manage my account?

Accepted Answer

Free Spirit is Spirit Airlines' frequent flyer program, which is free to join. Members earn points based on money spent on flights and add-ons, which can be redeemed for flights. You can manage your account and find more information on the Spirit Airlines website. For questions, you can contact the Reservations Center at +18557283555.

Question 8

Does Spirit Airlines offer assistance for Guests with disabilities?

Accepted Answer

Yes, Spirit Airlines provides assistance for Guests traveling with a disability. You can contact their dedicated toll-free number at +18777283555. For individuals who are hearing impaired, TTY/TTD services are available by dialing 711.

Question 9

How can I provide feedback or submit a complaint to Spirit Airlines?

Accepted Answer

You can submit feedback or a complaint to Spirit Airlines through their website by using the "Let's Chat" feature or by filling out an online form. You may also send a complaint by mail to their corporate address.

Question 10

How can I call Spirit Airlines customer service from another country?

Accepted Answer

If you need to call Spirit Airlines from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
General Info
General Info	+1 855 728 3555 Call now
Investors/ Franchising
Investors/ Franchising	+1 954 447 7920 Call now
Legal
Privacy Inquiries	+1 866 395 2920 Call now
Mexico (Toll-Free)
General Info	52800030071 Call now 24 hours a day/ 7 days a week
Sales/ Reservations
Barranquilla, Colombia	+57 605 3093238 Call now
Costa Rica	+506 4032 9449 Call now
El Salvador	+503 2534 8228 Call now
Guayaquil, Ecuador	+593 4 371 0897 Call now
Lima, Perú	+51 932 132 847 Call now
Nicaragua	+505 2278 1149 Call now
Quetzaltenango, Gutatemala	+502 5780 8259 Call now
Spirit Vacations Sales and Guest Service	+1 877 377 0791 Call now
Tegucigalpa, Honduras	+504 9472 8517 Call now
Toll-Free Number
Guests Traveling With a Disability	+1 877 728 3555 Call now

Spirit Airlines Customer Service Number, Support Phone & Contact Info

About Spirit Airlines & Customer Service

Spirit Airlines's Customer Service Phone Numbers

Frequently Asked Questions (FAQ)