Question 1

What services does XJet offer?

Accepted Answer

XJet provides comprehensive private aviation services, including aircraft management, fixed-base operations (FBOs) with state-of-the-art hangarage, and exclusive luxury clubhouses. They are known for their "Seven Star Service" which focuses on anticipating and fulfilling every client's need.

Question 2

Where does XJet operate?

Accepted Answer

XJet currently operates its European hub at London Stansted Airport and is actively expanding its presence in the MENA (Middle East and North Africa) region, including Dubai World Central.

Question 3

How can I become an XJet member or client?

Accepted Answer

XJet caters to private jet owners and members, offering bespoke services. Information on becoming a member or client, which typically involves engaging with their sales or client relations team for tailored solutions, can be found by contacting them directly through their official channels.

Question 4

What is the 'Seven Star Service' at XJet?

Accepted Answer

The 'Seven Star Service' is XJet's commitment to delivering an exceptional and personalized travel experience. It involves meticulous record-keeping of client preferences, anticipating needs, and providing flawless service through dedicated Flight Support Concierges and Line Ambassadors.

Question 5

Does XJet offer private jet charter services?

Accepted Answer

While XJet primarily focuses on FBO services, aircraft management, and member experiences, their Flight Support Concierge manages all customer requests and books necessary arrangements, which can include facilitating private jet charter for their clientele.

Question 6

What kind of facilities does XJet provide at its locations?

Accepted Answer

XJet facilities typically include state-of-the-art hangarage, luxury clubhouses, member and passenger lounges, crew lounges, private bathrooms with showers, snooze rooms, and 24/7 Flight Support Concierge services.

Question 7

How can I contact XJet for support or inquiries?

Accepted Answer

For support or inquiries, you can reach XJet's customer service via the provided phone numbers for their UK and Dubai offices. Additionally, their official website offers contact forms for general inquiries.

Question 8

What is XJet's approach to aircraft safety and maintenance?

Accepted Answer

Safety is a core value at XJet. They maintain high standards in aircraft care management and operating procedures, recruiting outstanding candidates and keeping them updated with the latest international safety procedures to ensure first-class ground and technical support.

Question 9

Can XJet assist with special requests during travel?

Accepted Answer

Yes, XJet's Flight Support Concierge is dedicated to managing all customer requests and booking necessary arrangements with precision and care, ensuring that no detail is missed for a seamless and personalized travel experience.

Question 10

How can I call XJet customer service from another country?

Accepted Answer

If you need to call XJet from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Service
Customer Service	+44 7525 843020 Call now
Office in Dubai	+971 4 815 7277 Call now
Direct line	+44 1279 661570 Call now

XJet Customer Service Number, Support Phone & Contact Info

About XJet & Customer Service

XJet's Customer Service Phone Numbers

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