Question 1

How do I check in online for Air Peace flights?

Accepted Answer

For domestic flights, online check-in opens 24 hours and closes 2 hours before departure. Passengers must print their boarding passes or check in physically at the airport. For regional and international flights, online check-in opens 24 hours and closes 3 hours before departure, and passengers must verify their passports at the check-in desk before boarding.

Question 2

When does boarding close for Air Peace flights?

Accepted Answer

Boarding for domestic flights closes 15 minutes before the scheduled departure time. For regional and international flights, boarding closes 20 minutes before the scheduled departure time.

Question 3

What is the baggage allowance for domestic flights?

Accepted Answer

On domestic flights, the baggage allowance is 15kg for Economy Class and 30kg for Business Class.

Question 4

What is the baggage allowance for regional flights?

Accepted Answer

For regional flights, Economy Class passengers are allowed 2 pieces of 23kg each, and Business Class passengers are allowed 2 pieces of 32kg each.

Question 5

What is the baggage allowance for international flights?

Accepted Answer

For international flights, Economy Class passengers are allowed 2 pieces of 23kg each, Business Class passengers are allowed 2 pieces of 32kg each, and First Class passengers are allowed 3 pieces of 32kg each, with some variations for specific destinations like Dubai.

Question 6

What is Air Peace's refund policy?

Accepted Answer

Voluntary refund requests on refundable tickets are honored, less 25% of the original ticket fare. Economy Non-Flexi tickets are non-refundable. Refunds typically have a minimum waiting period of 4 weeks. Tickets purchased from agents must be refunded through the same agent. A full refund is eligible if the flight is cancelled or delayed for more than 24 hours.

Question 7

Can I change or transfer the passenger's name on my Air Peace ticket?

Accepted Answer

Name changes or ticket transfers are generally not permitted. However, if your name is misspelled on the ticket, you should notify Air Peace immediately for review. If you have legally changed your name, official documentation will be required to update your ticket.

Question 8

What payment methods are available when booking with Air Peace?

Accepted Answer

Air Peace offers various payment options, which may include all bank-issued debit cards in Nigeria, local/international debit cards from certain countries, credit cards (Visa, MasterCard), real-time online bank transfers via supported platforms, and airport/sales outlet payments.

Question 9

How can I reschedule or cancel my Air Peace flight?

Accepted Answer

You can reschedule or cancel your Air Peace flight using the 'Manage Bookings' section on their website, by sending a request to callcenter@flyairpeace.com, or by calling their customer service.

Question 10

Do I have access to the airport lounge with Air Peace?

Accepted Answer

Yes, Business Class and First Class passengers on regional and international routes have lounge access covered by the airline. This benefit does not apply to domestic routes or Economy Class passengers on any route.

Question 11

How can I call Air Peace customer service from another country?

Accepted Answer

If you need to call Air Peace from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Customer Care
Support Center	+234 201 343 8133 Call now 24/7 WAT
Customer Care Nigeria
Support Center	+234 814 040 9808 Call now 24/7 WAT
Customer Care UK
Support Center	+44 20 3769 3665 Call now

Air Peace Customer Service Phone Number & Contact Information

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