Question 1

How do I contact Coinbase customer support?

Accepted Answer

You can contact Coinbase customer support by calling their primary toll-free number at +1 (888) 908-7930, which is available 24/7. Additionally, you can reach out via the live chat feature on the Coinbase Help Center or submit an email request through their secure online portal.

Question 2

How can I contact Coinbase support from outside the United States?

Accepted Answer

Coinbase provides dedicated international phone numbers for various regions. Customers in the UK can call +44 808 168 4635, users in Ireland can dial +353 1 529 5132, and those in Germany can reach support at +49 800 0010726. Additional local numbers for France, Spain, Brazil, and India are available on the Coinbase Help Center.

Question 3

What should I do if I suspect my Coinbase account has been compromised?

Accepted Answer

If you believe your account has been compromised, immediately call Coinbase Support at +1 (888) 908-7930 to lock your account. Follow the automated prompts to secure your funds. Do not share your password or two-factor authentication codes with anyone, as Coinbase staff will never ask for them.

Question 4

How do I dispute an unauthorized transaction on my Coinbase Card?

Accepted Answer

To dispute an unauthorized charge on your Coinbase debit card, you should call the dedicated Coinbase Card support team at +1 (844) 208-5005. European customers can call +44 121 285 1890. The phone team can securely verify your account details and process the dispute.

Question 5

Will Coinbase customer service ever call me directly?

Accepted Answer

No, Coinbase support does not make outgoing phone calls. All phone support communications must be initiated by you. If you receive a call from someone claiming to be from Coinbase, even if the caller ID shows the official support number, it is a scam. Hang up and contact Coinbase directly.

Question 6

Can Coinbase support agents remotely access my computer to help me?

Accepted Answer

No, Coinbase customer support representatives will never ask to remotely access or take over your computer or device. If someone claiming to be from Coinbase requests remote access, asks you to download software, or asks for your login credentials, they are a scammer.

Question 7

How do I recover my account if I lost access to my two-factor authentication (2FA) device?

Accepted Answer

If you lose access to your 2FA device, you will need to go through the Coinbase account recovery process. This involves signing in with your username and password, selecting 'Try another way' when prompted for your 2FA code, and following the steps to verify your identity using a valid photo ID and a webcam selfie.

Question 8

How do I submit a formal complaint to Coinbase?

Accepted Answer

If you have an unresolved issue, you can submit a formal complaint through the Coinbase Help Center by navigating to the 'Complaints' section and filling out the online form. You can also mail a written complaint to their consumer assistance division at 228 Park Ave S #23008, New York, NY, 10003.

Question 9

What are the customer support hours for Coinbase?

Accepted Answer

Coinbase offers 24/7 phone support for customers in the US, Canada, UK, and Ireland. For other regions, such as Germany, France, Spain, Brazil, and India, phone support is typically available Monday through Friday from 9 AM to 6 PM in their respective local time zones.

Question 10

How can I call Coinbase customer service from another country?

Accepted Answer

If you need to call Coinbase from another country, you can use a service like CallTuv to place the call from your browser without a SIM, subscriptions, or hidden fees.

Phone Line	Phone
Coinbase Card Support
EU Support	+44 121 285 1890 Call now 24/7
US Support	+1 844 208 5005 Call now 24/7
International Support
Brazil Support	+55 11 2500 1572 Call now Mon-Fri 9 AM - 6 PM BRT
France Support	+33 801 84 15 12 Call now Mon-Fri 9 AM - 6 PM CET
Germany Support	+49 800 0010726 Call now Mon-Fri 9 AM - 6 PM CET
India Support	+91 1800 257 4800 Call now Mon-Fri 9 AM - 6 PM IST
Ireland Support	+353 1 529 5132 Call now 24/7
Spain Support	+34 900 983 477 Call now Mon-Fri 9 AM - 6 PM CET
UK Support	+44 808 168 4635 Call now 24/7
Support
Global Support	+1 888 908 7930 Call now 24/7

Coinbase Customer Service Phone Number & Contact Information

How to Contact Coinbase

Coinbase Customer Service Phone Numbers

Coinbase Customer Service FAQ