Question 1

What is EagleRider's cancellation policy for motorcycle rentals?

Accepted Answer

For motorcycle rentals, if you cancel more than 31 days before the scheduled pickup date, you will receive a full refund in the form of store credit. Cancellations made between 21-30 days before pickup incur a 30% cancellation fee, with the remainder issued as store credit. For cancellations between 11-20 days, a 60% fee applies, and no refunds are provided for cancellations made within 10 days of the pickup date.

Question 2

What is the cancellation policy for guided motorcycle tours?

Accepted Answer

For guided motorcycle tours, a full refund in store credit is issued if the cancellation occurs more than 45 days from the tour start date. Cancellations made between 44-31 days out will incur a 50% cancellation fee, with the remaining amount issued as store credit. If you cancel within 30 days of the tour start date, the entire tour cost will be forfeited.

Question 3

How do I get roadside assistance if my rental motorcycle breaks down?

Accepted Answer

All EagleRider rental locations in the US and Canada provide a free Roadside Assistance Number at +1 (800) 234-1353. You should call this number for assistance in case of a breakdown or flat tire. The team will arrange for towing to the nearest EagleRider location or repair shop.

Question 4

What type of driver's license is required to rent a motorcycle from EagleRider?

Accepted Answer

You must possess a current and valid motorcycle driver's license from your home country that permits you to ride the type of motorcycle you are renting. An International Driving Permit is accepted but is not sufficient on its own; it must be presented along with your valid national motorcycle license.

Question 5

What is the minimum age requirement to rent a motorcycle?

Accepted Answer

The minimum age to rent a motorcycle from EagleRider is 21 years old. There is no age limit for passengers, but they must be able to comfortably reach the passenger foot pegs or floorboards.

Question 6

Can I store my luggage at an EagleRider location during my rental?

Accepted Answer

Yes, all EagleRider locations offer a complimentary secure luggage storage area for clients. Some locations also provide a luggage shipping service for one-way rentals at an additional cost.

Question 7

Does EagleRider offer one-way motorcycle rentals?

Accepted Answer

Yes, EagleRider is a leader in one-way motorcycle rentals, allowing you to pick up a motorcycle at one location and drop it off at another participating EagleRider location within the United States. One-way fees will apply to these rentals.

Question 8

What is EagleRider's fuel policy for rentals?

Accepted Answer

EagleRider motorcycles are rented with a full tank of gasoline. You are expected to return the vehicle with a full tank to avoid a refueling charge. Some locations may offer a prepaid fuel option, allowing you to return the tank empty.

Question 9

What happens if the confirmed motorcycle model is not available?

Accepted Answer

EagleRider reserves the right to substitute the confirmed motorcycle with a similar or better model if the originally booked motorcycle is unavailable. This constitutes the maximum liability of EagleRider in such situations.

Question 10

Can I take my rental motorcycle across international borders?

Accepted Answer

Taking a rental motorcycle across international borders, such as into Canada or Mexico, requires prior written authorization from EagleRider. Specific requirements, limitations, and additional insurance may apply. It is recommended to contact the Global Reservations Department or the pickup location for details.

Phone Line	Phone
Customer Service (USA)
Toll Free	+1 888 900 9901 Call now
Reservations
International Support	+1 310 321 3180 Call now Daily 8am-5pm PST
Toll Free Support	+1 800 213 1558 Call now Daily 8am-5pm PST
Roadside Assistance (US & Canada)
Toll Free	+1 800 234 1353 Call now 24/7
Tour Reservations (International)
Toll Free (from abroad)	+1 888 850 8135 Call now
Tour Reservations (USA)
Direct Line	+1 310 321 3176 Call now

EagleRider Motorcycle Rental and Tours Customer Service Phone Number & Contact Information

How to Contact EagleRider Motorcycle Rental and Tours

EagleRider Motorcycle Rental and Tours Customer Service Phone Numbers

EagleRider Motorcycle Rental and Tours Customer Service FAQ